Title: Fatal error on setup page / files missing
Last modified: February 3, 2017

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# Fatal error on setup page / files missing

 *  Resolved [Christian Leuenberg](https://wordpress.org/support/users/cleuenberg/)
 * (@cleuenberg)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-on-setup-page-files-missing/)
 * Hello,
 * while trying to submit the entered Inxmail login credentials in the setup page
   of the plugin the following warning and fatal error show up:
 * > **Warning:** require_once(/srv/www/mypage/htdocs/wp-content/plugins/inxmail-
   > newsletter-subscription/inxmail/inxmail_api/Apiimpl/Loader.php): failed to 
   > open stream: No such file or directory in /srv/www/mypage/htdocs/wp-content/
   > plugins/inxmail-newsletter-subscription/index.php on line 158
 * > **Fatal error:** require_once(): Failed opening required ‘/srv/www/mypage/htdocs/
   > wp-content/plugins/inxmail-newsletter-subscription/inxmail/inxmail_api/Apiimpl/
   > Loader.php’ (include_path=’.:/usr/share/php’) in /srv/www/wmypage/htdocs/wp-
   > content/plugins/inxmail-newsletter-subscription/index.php on line 158
 * I looked into the plugin folder in order to find the file “/inxmail-newsletter-
   subscription/inxmail/inxmail_api/Apiimpl/Loader.php” but the subfolder “inxmail_api”
   is empty?! I installed the plugin via WordPress dashboard and also manually. 
   Same problem, no files in the subfolder. The plugin seems to be pretty useless,
   I guess.
 * Any chances of a bugfix?
    -  This topic was modified 9 years, 5 months ago by [Christian Leuenberg](https://wordpress.org/support/users/cleuenberg/).
    -  This topic was modified 9 years, 5 months ago by [Christian Leuenberg](https://wordpress.org/support/users/cleuenberg/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [cvh-design](https://wordpress.org/support/users/cvh-design/)
 * (@cvh-design)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-on-setup-page-files-missing/#post-8945098)
 * Hello Christian, sorry for not answering. The notification email did not reach
   us and we just saw your question randomly.
    The api is nothing we are allowed
   to deliver with our plugin. You have to order it directly at Inxmail and put 
   it into the named folder. But the plugin works without the api. You just cannot
   select the list you want to get connected, but have to fill it in manually. I
   hope, that helps. Catharina

Viewing 1 replies (of 1 total)

The topic ‘Fatal error on setup page / files missing’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/inxmail-newsletter-subscription.svg)
 * [Inxmail Newsletter Subscription](https://wordpress.org/plugins/inxmail-newsletter-subscription/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/inxmail-newsletter-subscription/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/inxmail-newsletter-subscription/)
 * [Active Topics](https://wordpress.org/support/plugin/inxmail-newsletter-subscription/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/inxmail-newsletter-subscription/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/inxmail-newsletter-subscription/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [cvh-design](https://wordpress.org/support/users/cvh-design/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-on-setup-page-files-missing/#post-8945098)
 * Status: resolved