Support » Plugin: BuddyPress Registration Groups » Fatal Error on Registration Form

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author hardlyneutral

    (@hardlyneutral)

    Hey fcexclusive,

    Can you verify what version of WordPress and BuddyPress you have installed and that BuddyPress is enabled? The function groups_get_total_group_count() is part of the BuddyPress core codebase.

    Thanks!

    WordPress Version 4.4
    BuddyPress Version 2.4.3

    Yes BuddyPress is enabed.

    Plugin Author hardlyneutral

    (@hardlyneutral)

    Hmm. Have you tried disabling all other plugins on your site and/or switching to a different theme. After doing a bit of research I’m seeing some threads that talk about this specific error being related to theme or plugin issues.

    Without having access to your environment my recommendation would be to disable all plugins except for buddypress and bp registration groups and switch to the twenty fourteen theme to see if the error still exists. If that fixes it, you can start re-enabling stuff until you find out which plugin or theme is causing a problem with groups_get_total_group_count().

    Let me know if this helps. Also, I re-tested my plugin with a clean install of WP and BP and everything appears to be in order.

    Plugin Author hardlyneutral

    (@hardlyneutral)

    Closing due to inactivity.

Viewing 4 replies - 1 through 4 (of 4 total)
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