Title: Fatal Error on Install
Last modified: August 22, 2016

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# Fatal Error on Install

 *  Resolved [cienki](https://wordpress.org/support/users/cienki/)
 * (@cienki)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-on-install-18/)
 * Hello!
 * I’m getting a fatal error when I install the plugin. Everything appears to install
   fine at first, but when I click activate, I get the message “Plugin could not
   be activated because it triggered a fatal error.”
 * The plugin shows up in the plugins list so I can activate it from there, but 
   when I do, the WPL menu item in the sidebar is short a couple items, including
   the Add Listing and Listing Manager items. If I click on WPL to get to the main
   WPL page and then click on Add Listing or Listing Manager, I get a blank screen
   with the message “You do not have sufficient permissions to access this page.”
 * Are there any known conflicts with popular plugins that might be affecting the
   install?
 * Thanks!
 * [https://wordpress.org/plugins/real-estate-listing-realtyna-wpl/](https://wordpress.org/plugins/real-estate-listing-realtyna-wpl/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Realtyna](https://wordpress.org/support/users/realtyna/)
 * (@realtyna)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-on-install-18/#post-5943157)
 * Hello,
 * It’s strange. We didn’t received such a report before. Try to remove WPL completely
   and install it again. Also try it on fresh WordPress installation and see the
   results.
 * If you couldn’t find cause of issue feel free to open a private ticket [here](https://support.realtyna.com/index.php?/Tickets/Submit/RenderForm/18)
   and provide us WordPress admin and FTP access to check your website.
 * Regards,
    Realtyna support team
 *  Thread Starter [cienki](https://wordpress.org/support/users/cienki/)
 * (@cienki)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-on-install-18/#post-5943192)
 * Thanks, I might put a ticket in soon. Wondering if this gives any clues in the
   meantime though. When I set debug to true, I see a lot of this:
 * **Undefined offset: 0 in /path/to/public_html/wp-content/plugins/real-estate-
   listing-realtyna-wpl/libraries/users.php on line 330**
 * Thanks,
    Ryan

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Fatal Error on Install’ is closed to new replies.

 * ![](https://ps.w.org/real-estate-listing-realtyna-wpl/assets/icon-256x256.png?
   rev=2106080)
 * [Realtyna Organic IDX plugin + WPL Real Estate](https://wordpress.org/plugins/real-estate-listing-realtyna-wpl/)
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## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * 2 replies
 * 2 participants
 * Last reply from: [cienki](https://wordpress.org/support/users/cienki/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-on-install-18/#post-5943192)
 * Status: resolved