• Resolved rvtravelguidebook

    (@rvtravelguidebook)


    Hello,

    When I try to activate Amazon Associates Link Builder V1.7.0 I receive this error: Fatal error: Cannot declare class Mustache_Autoloader, because the name is already in use in /home/—–/public_html/wp-content/plugins/amazon-associates-link-builder/lib/php/Mustache/Autoloader.php on line 15

    WP Version: 4.9.6
    PHP Version: 7.0.30

    Help resolving this would be greatly appreciated!
    Mike

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    Dear @rvtravelguidebook,

    May you please provide following details so that we can debug the issue:

    1. List of plugins installed on your system
    2. Browser version on which you are facing the issue.
    3. Does the issue occur on all browsers or only a specific browser?
    4. PHP error logs
    5. Operating System version(OS version).
    6. Web Server used(Apache, nginx or IIS)
    7. Browser console log error (if any) generated at the time of the error. Steps to get the console logs:

    • Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J on Mac) Follow this for reference.
    • Hit the Save button and check the console log errors
    • Send us the console log as it is. The easiest way is if you can send us a screenshot of the complete console log error list.

    Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    Dear @rvtravelguidebook,

    Does the issue still persist on your end? If yes, please comment with the details asked in the last comment.

    Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    Dear @rvtravelguidebook,

    Since we didn’t get any response from you, we hope that your problem is resolved. Please feel free to reopen the thread with details asked in the last comment in case of the issue still persists

Viewing 3 replies - 1 through 3 (of 3 total)
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