Title: Fatal Error Message…help!!
Last modified: August 18, 2016

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# Fatal Error Message…help!!

 *  [andrena](https://wordpress.org/support/users/andrena/)
 * (@andrena)
 * [20 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-messagehelp/)
 * I am having a problem getting my mx4 theme to show up…could you please tell me
   what this means..
 * Fatal error: Call to undefined function: get_header() in /www/a/andrena/htdocs/
   public_html/index.php on line 1
 * [http://heavenlyankh.com/public_html/](http://heavenlyankh.com/public_html/)
 * the images show up in my editor…
 * thank you very much…

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [Lorelle](https://wordpress.org/support/users/lorelle/)
 * (@lorelle)
 * [20 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-messagehelp/#post-209914)
 * First, why are you using the folder “public_html”? Oh, how to explain this.
 * The server is set up to that address to keep your HTML files that are used in
   your site to generate your content. When you access your site server with FTP,
   that is the address you use.
 * But the link to your site should never have that folder mentioned. It should 
   just be, [http://heavenlyankh.com/](http://heavenlyankh.com/) at the least and
   [http://heavenlyankh.com/index.php](http://heavenlyankh.com/index.php) for wordpress.
   The reference to “public_html” folder is never “seen”. Do you understand?
 * So the solution might be:
 * 1) You have set the permalinks or redirects or your Admin > Options to include
   the “public_html” and it borks because that isn’t a “legitimate” folder under
   heavenlyankh.com.
 * 2) This is legit and there is something else going on, but I’m clueless as to
   what.
 *  Thread Starter [andrena](https://wordpress.org/support/users/andrena/)
 * (@andrena)
 * [20 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-messagehelp/#post-210152)
 * thanks…but I have had wordpress for about 5 months, and I have always had the
   folder “public_html” and it has been working without a hitch…
 * problem began when I tried installing a new theme….
 *  [Joshua Sigar](https://wordpress.org/support/users/alphaoide/)
 * (@alphaoide)
 * [20 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-messagehelp/#post-210156)
 * nevermind
 *  Thread Starter [andrena](https://wordpress.org/support/users/andrena/)
 * (@andrena)
 * [20 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-messagehelp/#post-210167)
 * thanks alphaoide…does anyone else have an idea of what may be the matter??? thanks!
 *  [Michael Bishop](https://wordpress.org/support/users/miklb/)
 * (@miklb)
 * [20 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-messagehelp/#post-210169)
 * yeah, try this link:
    [http://www.andrena.com/index.php](http://www.andrena.com/index.php)
 *  Thread Starter [andrena](https://wordpress.org/support/users/andrena/)
 * (@andrena)
 * [20 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-messagehelp/#post-210176)
 * Is there something that I am missing here??? I don’t think I was rude to anyone
   here.. I just asked a question…
 * If I did or said something wrong, could you please be mature enough to let me
   know what it was?
 *  [Michael Bishop](https://wordpress.org/support/users/miklb/)
 * (@miklb)
 * [20 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-messagehelp/#post-210177)
 * I’m sorry. I miss read the blog address. I say the adrena name, and tried that
   url, it was not meant to poke at.
    [http://heavenlyankh.com/public_html/wp-login.php?redirect_to=%2Fpublic_html%2Fwp-admin%2F](http://heavenlyankh.com/public_html/wp-login.php?redirect_to=%2Fpublic_html%2Fwp-admin%2F)
   This path will allow you to login, maybe try changing back themes. I would suggest,
   as has been discussed, reassessing where and how your files are installed.
 *  Thread Starter [andrena](https://wordpress.org/support/users/andrena/)
 * (@andrena)
 * [20 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-messagehelp/#post-210183)
 * thank you …. I already could do that…didn’t have a problem finding my way to 
   the login….
 * i just put it back the way it was, and will try again at a later date to figure
   out what was wrong….’
 * thanks for help everybody…

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Fatal Error Message…help!!’ is closed to new replies.

## Tags

 * [fatal](https://wordpress.org/support/topic-tag/fatal/)

 * 8 replies
 * 4 participants
 * Last reply from: [andrena](https://wordpress.org/support/users/andrena/)
 * Last activity: [20 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-messagehelp/#post-210183)
 * Status: not resolved

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