Title: Fatal error message HELP
Last modified: August 20, 2016

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# Fatal error message HELP

 *  [cicikelley](https://wordpress.org/support/users/cicikelley/)
 * (@cicikelley)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-message-help-4/)
 * I am uploading content to my site and I clicked the update word press button 
   and I keep receiving this message
 * Fatal error: Call to undefined method Arras_Widget_Tag_Cloud::WP_Widget_Tag_Cloud()
   in /home/odiedona/public_html/S/wp-content/themes/arras/library/widgets.php on
   line 404
 * What does this mean, and can someone please guide me back to my site.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [14 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-message-help-4/#post-2443885)
 * It’s a problem with your theme. You need to upgrade Arras or switch to a different
   theme.
 *  Thread Starter [cicikelley](https://wordpress.org/support/users/cicikelley/)
 * (@cicikelley)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-message-help-4/#post-2443891)
 * Ok, Im sorry I am new to this. Everything was working fine, so this kind of caught
   me off guard. Where do I or how do I upgrade Arras or switch to a different theme?
   Is there a link?
 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [14 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-message-help-4/#post-2443896)
 * If you can’t log in to change themes, you can remove the theme folders via FTP
   so the only one is twentyeleven. That will force your site to use it.
 *  Thread Starter [cicikelley](https://wordpress.org/support/users/cicikelley/)
 * (@cicikelley)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-message-help-4/#post-2443901)
 * Ok, How do gain access to the FTP site?
 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [14 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-message-help-4/#post-2443903)
 * Ask your webhost. They should have directions.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Fatal error message HELP’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * Last activity: [14 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-message-help-4/#post-2443903)
 * Status: not resolved

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