Title: fatal error message after update
Last modified: December 30, 2018

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# fatal error message after update

 *  Resolved [abyfat](https://wordpress.org/support/users/abyfat/)
 * (@abyfat)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-message-after-update/)
 * Hi,
 * I had a fatal error message that I requested help about a few weeks back, and
   then I came across a post here
 * [https://github.com/woocommerce/woocommerce/issues/22068](https://github.com/woocommerce/woocommerce/issues/22068)
 * that had the same fatal error message and I was able to fix the issue and the
   website worked. I did some changes as was shown in that post.
 * Now since the update to wordpress about a week a go, the error has returned with
   similar/same error message. It comes when trying to view some of the products
   in admin area.
 * Please advice me how to make the changes to the php file that will stay put until
   I can update all the csv file inputs that seem to have been causing the issue(
   something about parent image, I think I must have put something in the wrong 
   column in the csv file I uploaded)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [abyfat](https://wordpress.org/support/users/abyfat/)
 * (@abyfat)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-message-after-update/#post-11036630)
 * Hi,
 * Here is an update, I have managed to fix it again and I have changed the code
   in my cpanel on siteground, I have edited the php file and then saved it. I got
   the code from the github link above!
 * Will this now fix the problem permanently or do I need to do something further
   to prevent this error message ocurring?
 * I am learning as I go and did not want to restart the website and did not know
   how to delete the uploaded csv file, but someone mentioned editing php so I gave
   that a go.
 *  Plugin Support [Fernando a11n](https://wordpress.org/support/users/fhaps/)
 * (@fhaps)
 * Automattic Happiness Engineer
 * [7 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-message-after-update/#post-11075835)
 * Hi [@abyfat](https://wordpress.org/support/users/abyfat/),
 * According to the GitHub issue you shared, this has been identified as bug in 
   WooCommerce. Changing the plugin files to include the code in that thread fixes
   the issue temporarily, however, every time you update the plugin, that temporary
   code fix will be removed.
 * This will stop happening once the fix is included in an official release of WooCommerce.
 * On that GitHub link, I can see that this has been scheduled to be included as
   an “official” fix in version 3.5.4 of WooCommerce. Once the fix is included in
   a release of the plugin, you will be able to stop fixing this manually (by adding
   the code) after each update.
 * When the next WooCommerce version is released, check the changelong and release
   notes of the update, to verify whether this fix in particular is included.
 * Hopefully this clarifies things!
 *  Plugin Support [Fernando a11n](https://wordpress.org/support/users/fhaps/)
 * (@fhaps)
 * Automattic Happiness Engineer
 * [7 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-message-after-update/#post-11102754)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘fatal error message after update’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Fernando a11n](https://wordpress.org/support/users/fhaps/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-message-after-update/#post-11102754)
 * Status: resolved