Support » Fixing WordPress » Fatal Error Message

  • Hello
    When I try to login to the admin page, I get a fatal error response. WordPress tries to take me to some other site also. The link is below. How can I fix this problem. I am not an expert with computers or building websites so laymen terms are appreciated. This started when the 3.5 update was released. Thanks for help.

    This is the website it tries to take me to:

    This is the message I get:
    Fatal error: Call to undefined method wpdb::get_charset_collate() in D:\Hosting\9725660\html\wp-admin\includes\schema.php on line 20

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  • I get the same sort of message has any one got an answer

    Fatal error: Call to undefined function get_taxonomies_for_attachments() in /websites/123reg/LinuxPackage21/la/pt/op/ on line 67

    Moderator t-p


    have you tried:
    -deactivating ALL plugins (yes, all) temporarily to see if this resolves the problem. If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides. If applicible, also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive).
    – To rule out any theme-specific issue, try switching to the unedited default Twenty Twelve theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.
    -If the above troubleshooting steps do not resolve the issue, try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. This should replace your core files without changing your content and settings in wp-config.php file and the /wp-content/ directory. Read the Manual Update directions first!

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