Support » Plugin: Gravity Forms HTML5 Placeholders » Fatal error: mb_detect_encoding() does not exist

  • Resolved jpresley23

    (@jpresley23)


    We use PHP 5.5. After I activate the plugin, I get a PHP Fatal error: function mb_detect_encoding() does not exist when I try to edit the form or view the form on a page. I did a google search and it looks like this error occurs because I do not have multibyte string extension enabled. Is this function absolutely necessary or is it possible to do a check if the function exists before using it? There is another plugin which provides the same functionality, but I’d rather use your plugin because I think yours is better supported.

    Thank you.

    https://wordpress.org/plugins/gravityforms-html5-placeholders/

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  • Plugin Author iSoftware

    (@isoftware)

    There is a dependency on the mb_detect_encoding since we parse the forms in order to change field attributes.

    As GF 1.9 is here, we will focus on making the transition easy for existing users.

    An update is on the way but we dont have an ETA.

    Thank you for reporting this.

    Fair enough. We ended up asking our sysadmin to enable the mbstring php module.

Viewing 2 replies - 1 through 2 (of 2 total)
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