Fatal Error – maybe caused by plug in updates?

  • Resolved hclark5689

    (@hclark5689)


    8 years, 10 months ago

    I am not sure what this error means or now to fix it. I believe it happened after I went in to update some plugins.
    http://courtmediationservices.org/

    Warning: require_once(/home/dba1/public_html/courtmediationservices.org/wp-content/plugins/ultimate-member/core/um-short-functions.php): failed to open stream: No such file or directory in /home/dba1/public_html/courtmediationservices.org/wp-content/plugins/ultimate-member/um-init.php on line 7

    Fatal error: require_once(): Failed opening required ‘/home/dba1/public_html/courtmediationservices.org/wp-content/plugins/ultimate-member/core/um-short-functions.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/dba1/public_html/courtmediationservices.org/wp-content/plugins/ultimate-member/um-init.php on line 7

Viewing 4 replies - 1 through 4 (of 4 total)
  • Clayton James

    (@claytonjames)

    8 years, 10 months ago

    Use your ftp client or the file manager in your hosts control panel to temporarily rename just the ultimate-member plugin folder and see if that changes the error message.

    Pioneer Web Design

    (@swansonphotos)

    8 years, 10 months ago

    Using FTP or your host provided file management tool(s), please rename the offending plugin folder:

    /wp-content/plugins/ultimate-member

    to

    /wp-content/plugins/ultimate-member.old

    Then try a manual upload of the most recent plugin’s files.

    You should then be able to login and activate the plugin.

    Once fixed, that .old folder can be archived.

    codiceovvio

    (@codiceovvio)

    8 years, 10 months ago

    Hi,
    looks like ultimate-member plugin is causing the problem.
    Can you login to your dashboard normally? If so, try to deactivate this plugin first and see if it solves.

    If you can’t login normally, you may need to access your server directly with ftp, and try to delete this plugin folder.

    Thread Starter hclark5689

    (@hclark5689)

    8 years, 10 months ago

    Thank you all for your help, the site is up again.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Fatal Error – maybe caused by plug in updates?’ is closed to new replies.