Support » Plugin: Event Tickets and Registration » Fatal error introduced in

  • Resolved pixelbrad


    Title. Updating this plugin to the latest version has completely taken down my entire website (front-end and admin dashboard).

    Here is what I’m seeing in my PHP error log:

    [13-Feb-2019 02:32:43 UTC] PHP Fatal error: Uncaught RuntimeException: Error while making 'tickets-plus.commerce.woo': 'tickets-plus.commerce.woo' is not a bound alias or an existing class. in /public/wp-content/plugins/event-tickets/common/vendor/lucatume/di52/src/tad/DI52/Container.php:348

    Let me know if you need any further information from me.

Viewing 5 replies - 16 through 20 (of 20 total)
  • I am now running the current version with no issues.

    It was a while ago now but at the time I rolled back from to the previous version and kept it there until the next update was released, and have had no issues since.

    Was quite drastic though, to have this plugin take my site offline. Since then I have always backed up immediately before updating any of the Modern Tribe plugins – “once bitten, twice shy”

    THANK YOU for your quick reply!

    Tribe drive me insane with their updates!! So many things go bang after updating – their plugins are a nightmare to upgrade. I have had several clients suffer all sorts of drastic / major issues after Events Tickets Plus version 4.9 onwards, each with different, varying issues. The last biggest issue was the Woo/Stripe payment gateway no longer working with the new attendees registration process.

    Fingers crossed that this upgrade fixes this issue.

    @chickwithbob Oh dear. I only have Tribe plugins on one site, put together by a different developer but there are issues from time to time. Yesterday had to troubleshoot manually adding an order. Customer couldn’t book on an Event through Event Tickets Plus, so the admin sent her a paypal invoice and wanted to add her manually. You add an order through WooCommerce and the creation of the order is supposed also to add the person as an attendee. But no attendee created. Fired up a staging copy of the site, activated default WordPress Theme, and it all works. It seems like some custom code added to functions.php in Divi Child Theme is interfering 🙁

    Good Luck!!!

    Thread Starter pixelbrad


    @chickwithbob Glad to hear I’m not the only one who utterly dreads updating anything from Tribe. Nearly every single time I update one of their plugins, a new issue crops up.

    Exactly! Same here 🙁

    Anyone else who lands here, I can confirm our issues were resolved updating to the latest Event Tickets Plus version
    This runs alongside Event Tickets Free version

Viewing 5 replies - 16 through 20 (of 20 total)
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