Title: Fatal error installing Event Manager
Last modified: August 21, 2016

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# Fatal error installing Event Manager

 *  Resolved [khmusic](https://wordpress.org/support/users/khmusic/)
 * (@khmusic)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-installing-event-manager/)
 * Hi:
 * I’m anxious to try EM, but get this error when I try to install:
 * The website encountered an error while retrieving [http://www.voxlumiere.com/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s=](http://www.voxlumiere.com/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s=).
   It may be down for maintenance or configured incorrectly.
 * I have:
    – deactivated my theme and activated the WP Twenty Ten theme – deactivated
   all plugins – tried uploading and activating EM via WP and FTP
 * All with the same results. Help please – would love to use take EM for a spin!
 * Many thanks, Kevin
 * [http://wordpress.org/plugins/events-manager/](http://wordpress.org/plugins/events-manager/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [chuckdillon](https://wordpress.org/support/users/chuckdillon/)
 * (@chuckdillon)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-installing-event-manager/#post-4119213)
 * are you going to add new plugin, then go to upload and make sure you are uploading
   a zip file of EM then it should work let me know if this does not work if you
   would like
 * Chuck Dillon
 *  Plugin Support [angelo_nwl](https://wordpress.org/support/users/angelo_nwl/)
 * (@angelo_nwl)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-installing-event-manager/#post-4119277)
 * can you try to turn-on wp_debug or check your php log to see if there’s any other
   error?
 *  Thread Starter [khmusic](https://wordpress.org/support/users/khmusic/)
 * (@khmusic)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-installing-event-manager/#post-4119361)
 * Hi:
 * A long frustrating day and still no fix for this as yet.
    – Call my host server
   to check PHP configuration and increase memory size – Tried every possible configuration
   on no active plugins and different themes and loading and activating plugin via
   wp and ftp.
 * I’m really still trying to give the plug in a chance — I just cannot get it activated.
 * Any and all help appreciated!
 * The website encountered an error while retrieving [http://www.xxxxxxxxxx.com/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s=](http://www.xxxxxxxxxx.com/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s=).
   It may be down for maintenance or configured incorrectly.
    Error code: 500
 *  Plugin Support [angelo_nwl](https://wordpress.org/support/users/angelo_nwl/)
 * (@angelo_nwl)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-installing-event-manager/#post-4119380)
 * have you tried to disable all your plugins (including EM) and then revert back
   to default wordpress theme at the moment; then
 * 1. one by one activate your plugins starting with EM first and test.
    2. if everything
   is working perfectly, activate your chosen theme and test 3. if everything is
   working perfectly, activate your other plugins one by one
 *  Thread Starter [khmusic](https://wordpress.org/support/users/khmusic/)
 * (@khmusic)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-installing-event-manager/#post-4119396)
 * Hi Angelo:
 * “have you tried to disable all your plugins (including EM) and then revert back
   to default wordpress theme at the moment; then
    1. one by one activate your plugins
   starting with EM first and test. 2. if everything is working perfectly, activate
   your chosen theme and test 3. if everything is working perfectly, activate your
   other plugins one by one”
 * Unfortunately, yes. Dozens of times. I cannot get EM to activate at all. the 
   same error over and over.
 * What else can we try? I feel like I’m invested in this thing now 🙂 Is anyone
   there willing to have a look?
 * Thanks, Kevin
 *  Plugin Author [Marcus (aka @msykes)](https://wordpress.org/support/users/netweblogic/)
 * (@netweblogic)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-installing-event-manager/#post-4119399)
 * I think we need to know what the error you’re getting is.
 * Did you check your error logs?
 * However, I’m very certain this is a server issue rather than EM-related, because
   the vast majority have no issues when activating, especially on a vanilla WP 
   setup.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Fatal error installing Event Manager’ is closed to new replies.

 * ![](https://ps.w.org/events-manager/assets/icon-256x256.png?rev=1039078)
 * [Events Manager - Calendar, Bookings, Tickets, and more!](https://wordpress.org/plugins/events-manager/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/events-manager/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/events-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/events-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/events-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/events-manager/reviews/)

 * 6 replies
 * 4 participants
 * Last reply from: [Marcus (aka @msykes)](https://wordpress.org/support/users/netweblogic/)
 * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-installing-event-manager/#post-4119399)
 * Status: resolved