Title: Fatal Error in WP error.log
Last modified: August 24, 2016

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# Fatal Error in WP error.log

 *  [Interpolat Solutions](https://wordpress.org/support/users/jmdziba/)
 * (@jmdziba)
 * [11 years ago](https://wordpress.org/support/topic/fatal-error-in-wp-errorlog/)
 * [26-Apr-2015 15:06:11 UTC] PHP Fatal error: Uncaught exception ‘Exception’ with
   message ‘Should not happen: User is not logged in’ in /home/xxxxxx/public_html/
   wp-content/plugins/key4ce-osticket-bridge/osticket-wp.php:141
    Stack trace: #
   0 /home/xxxxxx/public_html/wp-content/plugins/key4ce-osticket-bridge/templates/
   contact_ticket.php(20): require_once() #1 /home/xxxxxx/public_html/wp-content/
   plugins/key4ce-osticket-bridge/ost-bridge.php(69): require_once(‘/home/xxxxxx/…’)#
   2 [internal function]: addcontact(”, ”, ‘addoscontact’) #3 /home/xxxxxx/public_html/
   wp-includes/shortcodes.php(286): call_user_func(‘addcontact’, ”, ”, ‘addoscontact’)#
   4 [internal function]: do_shortcode_tag(Array) #5 /home/xxxxxx/public_html/wp-
   includes/shortcodes.php(200): preg_replace_callback(‘/\\[(\\[?)(embed|…’, ‘do_shortcode_ta…’,‘
   <p>[addoscontac…’) #6 [internal function]: do_shortcode(‘<p>[addoscontac…’) #
   7 /home/xxxxxx/public_html/wp-includes/plugin.php(213): call_user_func_array(‘
   do_shortcode’, Array) #8 /home/xxxxxx/public_html/wp-includes/post in /home/xxxxxx/
   public_html/wp-content/plugins/key4ce-osticket-bridge/osticket-wp.php on line
   141
 * [https://wordpress.org/plugins/key4ce-osticket-bridge/](https://wordpress.org/plugins/key4ce-osticket-bridge/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [m.tiggelaar](https://wordpress.org/support/users/mtiggelaar/)
 * (@mtiggelaar)
 * [11 years ago](https://wordpress.org/support/topic/fatal-error-in-wp-errorlog/#post-6062756)
 * Can you provide more information other then the error you receive?
 * Meaning:
    osticket version plugin version wp version
 * –> and how you produce the error.
 *  Thread Starter [Interpolat Solutions](https://wordpress.org/support/users/jmdziba/)
 * (@jmdziba)
 * [11 years ago](https://wordpress.org/support/topic/fatal-error-in-wp-errorlog/#post-6062849)
 * I am using
 * osTicket (v1.9.7)
    Plugin Version 1.2.9 Wordpress Version 4.2
 *  Plugin Author [m.tiggelaar](https://wordpress.org/support/users/mtiggelaar/)
 * (@mtiggelaar)
 * [11 years ago](https://wordpress.org/support/topic/fatal-error-in-wp-errorlog/#post-6062858)
 * Alright,
    i haven’t tested our plugin with wp 4.2 yet
 * you get this error in general or doing something specific?
 *  Thread Starter [Interpolat Solutions](https://wordpress.org/support/users/jmdziba/)
 * (@jmdziba)
 * [11 years ago](https://wordpress.org/support/topic/fatal-error-in-wp-errorlog/#post-6062896)
 * just noticed the error in the log. Also my hosting company is saying there are
   issues with the osticket database. Not sure what specifically.
 *  Thread Starter [Interpolat Solutions](https://wordpress.org/support/users/jmdziba/)
 * (@jmdziba)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-in-wp-errorlog/#post-6063076)
 * Anything?
 *  Plugin Author [m.tiggelaar](https://wordpress.org/support/users/mtiggelaar/)
 * (@mtiggelaar)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-in-wp-errorlog/#post-6063077)
 * No news on this issue sorry.
    We did check it out but so far unable to reproduce
   even with all error logging on.
 * (fresh install of osticket / our plugin).
 * We did find one thing that produces a notification in logs that we fixed up (
   did not yet publish that fix as it’s minor).
 *  [rodney barry](https://wordpress.org/support/users/rodney-barry/)
 * (@rodney-barry)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-in-wp-errorlog/#post-6063096)
 * my wordpress site is rodbarry.org/myblog and when I try to get to blog I see 
   the following below:
 * Fatal error: Uncaught exception ‘AWeberAPIException’ with message ‘Account Unauthorized.
   [https://labs.aweber.com/docs/troubleshooting#unauthorized&#8217](https://labs.aweber.com/docs/troubleshooting#unauthorized&#8217);
   in /home3/rodney/public_html/myblog/wp-content/plugins/pmpro-aweber/includes/
   aweber_api/oauth_application.php:478 Stack trace: #0 /home3/rodney/public_html/
   myblog/wp-content/plugins/pmpro-aweber/includes/aweber_api/oauth_application.
   php(119): OAuthApplication->makeRequest(‘GET’, ‘[https://api.awe…&#8217](https://api.awe…&#8217);,
   Array) #1 /home3/rodney/public_html/myblog/wp-content/plugins/pmpro-aweber/includes/
   aweber_api/aweber.php(249): OAuthApplication->request(‘GET’, ‘/accounts’) #2 /
   home3/rodney/public_html/myblog/wp-content/plugins/pmpro-aweber/pmpro-aweber.
   php(57): AWeberAPI->getAccount(‘AgELRUhtayJcGkg…’, ‘V6FMwerZ39P5qGl…’) #3 [internal
   function]: pmproaw_init(”) #4 /home3/rodney/public_html/myblog/wp-includes/plugin.
   php(525): call_user_func_array(‘pmproaw_init’, Array) #5 /home3/rodney/public_html/
   myblog/wp-settings.php(392): do_action(‘init’) #6 /home3/rodney/public_html/myblog/
   wp-config.p in /home3/rodney/public_html/myblog/wp-content/plugins/pmpro-aweber/
   includes/aweber_api/oauth_application.php on line 478
    Please help!
 *  Plugin Author [m.tiggelaar](https://wordpress.org/support/users/mtiggelaar/)
 * (@mtiggelaar)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-in-wp-errorlog/#post-6063097)
 * Hello,
 * Your error isn’t related to our plugin but to the plugin: aweber_api
    if you 
   just rename the directory it should automatically disable allowing you to log
   back into your wordpress setup.
 * Regards,
    Marco

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Fatal Error in WP error.log’ is closed to new replies.

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 * 8 replies
 * 3 participants
 * Last reply from: [m.tiggelaar](https://wordpress.org/support/users/mtiggelaar/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/fatal-error-in-wp-errorlog/#post-6063097)
 * Status: not resolved