Fatal Error in Version 2.1.9

Resolved ash_hitch
(@ash_hitch)

1 year, 10 months ago

Is version 2.1.9 i am getting the following error.
PHP Fatal error: Uncaught Error: Call to a member function cloudinary_url() on null in /srv/www/web/wp-content/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/php/class-media.php:1321\nStack trace:\n#0 /srv/www/web/wp-content/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/php/class-plugin.php(280): Cloudinary\\Media->setup()\n#1 /srv/www/web/wp-includes/class-wp-hook.php(287): Cloudinary\\Plugin->setup()\n#2 /srv/www/web/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()\n#3 /srv/www/web/wp-includes/plugin.php(478): WP_Hook->do_action()\n#4 /srv/www/web/wp-settings.php(540): do_action()\n#5 /srv/www/web/wp-config.php(99)

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support Raz @ Cloudinary
(@razinary)

1 year, 10 months ago

Hi @ash_hitch,

Thank you for reporting this.

In order to be able to further investigate the issue you’re experiencing, may I kindly ask you to provide me with the following details:

* WordPress version
* The theme that you use and its version
* A full list of all other plugins that you have installed on your environment
* Page builders that you actively use

In addition, may you kindly let us know if you’ve seen this error triggered on your environment with previous version of our plugin or it only started happening with 2.1.19? What was the previous version you had installed before upgrading to the current version?

Thanks,
Raz

Thread Starter ash_hitch
(@ash_hitch)

1 year, 10 months ago

WordPress version
5.4.2

The theme
Custom theme

Page builders that you actively use
No page builder

Plugins

AddFunc Head & Footer Code Version 2.3 by AddFunc
Advanced Custom Fields PRO Version 5.9.0 by Elliot Condon
AJAX Thumbnail Rebuild Version 1.13 by junkcoder, ristoniinemets
Akismet Anti-Spam Version 4.1.6 by Automattic
Classic Editor Version 1.6 by WordPress Contributors
Contact Form 7 Version 5.2.1 by Takayuki Miyoshi (Latest version: 5.2.2)
Contact Form 7 Datepicker Version 2.6.0 by Aurel Canciu
Contact Form 7 Modules: Hidden Fields Version 2.0.2 by Katz Web Services, Inc.
Contact Form 7 Modules: Send All Fields Version 2.0.2 by Katz Web Services, Inc.
Cron GUI Version 1.03 by Simon Wheatley
EWWW Image Optimizer Version 5.7.0 by Exactly WWW
Insert Headers and Footers Version 1.4.6 by WPBeginner
Really Simple CAPTCHA Version 2.0.2 by Takayuki Miyoshi
Redirection Version 4.8 by John Godley
SendGrid Version 1.11.8 by SendGrid
SEO Extended Version 1.0.0 by Orion Group
SSL Insecure Content Fixer Version 2.7.2 by WebAware
W3 Total Cache Version 0.14.4 by BoldGrid
Wordfence Security Version 7.4.11 by Wordfence
WP Sync DB Version 1.5 by Sean Lang
WP Sync DB Media Files Version 1.1.4b1 by Sean Lang
Yoast SEO Version 14.8 by Team Yoast (Latest version: 14.9)
Zoho SalesIQ Version 1.0.9 by Zoho SalesIQ Team

Plugin Support Raz @ Cloudinary
(@razinary)

1 year, 10 months ago

Thanks for the additional information @ash_hitch.

The upcoming release should fix the issue that you currently experience.
We expect the release to take place either this week or the next one.

Please monitor your plugin updates closely so once the new version is out, you will be able to install it right away.

Thank you for your patience and understanding and sorry for the inconvenience.

Best,
Raz

Plugin Support Raz @ Cloudinary
(@razinary)

1 year, 9 months ago

Hi @ash_hitch,

We’ve just released the new version of the plugin (v2.2.0) a few days ago.

Can you please confirm whether this version fixed the problem for you?

Thanks,
Raz

Viewing 4 replies - 1 through 4 (of 4 total)

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