Fatal error in Ocean Extra Plugin

  • Resolved 0be1

    (@obe1968)


    6 years, 1 month ago

    I recently helped two users in the Elementor community who were getting fatal errors in the Ocean WP Extra plugin. I do not know there WP versions, PHP versions, etc. and both had the latest theme version and plugin version. The one thing they both had in common was that in the scripts and styles section of the menu, that (in one case) all the option boxes were unchecked after installing (the other user) some of the boxes were unchecked. Had them both enable everything and seemed to resolve their issues. The last one was not seeing her site on mobile and the error was in:

    oceanwp_pos_id() metabox.php on line 1857.

    If there is anything else I can do to help the users in the Elementor community, please let me know.

    Thanks…

    Shawn

    • This topic was modified 6 years, 1 month ago by 0be1.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author oceanwp

    (@oceanwp)

    6 years, 1 month ago

    Hello, thank you very much for helping users, I work on this feature because many users have issues with it. I will try to solve all the issues.

    Thread Starter 0be1

    (@obe1968)

    6 years, 1 month ago

    Thanks!!!

    Since I plan to purchase and use Ocean for my sites, I want to be able to help the communities I participate in and hopefully lessen some of the tickets that are posted so you can continue to focus on a GREAT theme!!

    Cheers :o)

    Plugin Author oceanwp

    (@oceanwp)

    6 years, 1 month ago

    That is very kind of you, thank you very much 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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