Support » Plugin: Slimstat Analytics » Fatal error in latest version

  • Resolved ArcticFritid

    (@metuza)


    Hello,

    Latest version 4.7.4 fills my error-logs with the below fatal error:

    [05-Dec-2017 08:39:36 UTC] PHP Fatal error: Uncaught Error: Access to undeclared static property: wp_slimstat::$advanced_cache_exists in /wp-content/uploads/wp-slimstat/browscap-db/composer/autoload_real.php:142
    Stack trace:
    #0 /wp-includes/class-wp-hook.php(286): slimBrowscapConnector::parse_content(”)
    #1 /wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
    #2 /wp-includes/plugin.php(453): WP_Hook->do_action(Array)
    #3 /wp-includes/general-template.php(2614): do_action(‘wp_head’)
    #4 /wp-content/themes/porto/head.php(29): wp_head()
    #5 /wp-includes/template.php(690): require(‘/xxxxx/www/arcti…’)
    #6 /wp-includes/template.php(647): load_template(‘/xxxxx/www/arcti…’, false)
    #7 /wp-includes/general-template.php(155): locate_template(Array, true, false)
    #8 /wp-content/themes/porto/ in /wp-content/uploads/wp-slimstat/browscap-db/composer/autoload_real.php on line 142

    Thanks

    Brgds
    Rune

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jason Crouse

    (@coolmann)

    Hi,

    we pushed an update to Browscap to fix this issue. Please contact our support team to get a copy if your server doesn’t automatically download it.

    Best,
    Jason

    Thread Starter ArcticFritid

    (@metuza)

    Thanks..

    Brgds
    Rune

    Plugin Author Jason Crouse

    (@coolmann)

    You’re welcome! Thank you for pointing this out.

    Jason

    Hi, Same issue happening to us today. Server seems not to be automatically download, though not sure if you’re referring to a new version of Slimstat vs the v4.7.4 we’re using or of Browscap DB?

    If it’s the latter, does uninstalling Browscap DB and then reinstalling it pick up the fix?

    Thanks!
    Darrin / Rambillo

    Plugin Author Jason Crouse

    (@coolmann)

    Hi,

    yes, uninstalling and reinstalling will solve the issue.

    Best,
    Jason

    I keep getting an error when I try to install the Browscap DB.
    There was an error downloading the Browscap data file from our server. Please try again later.

    I tried the uninstall and reinstall suggestion you made, but it won’t re-install. Now what?
    Can I do it manually?

    Thanks!

    Plugin Author Jason Crouse

    (@coolmann)

    @lordgoran, please contact us at http://support.wp-slimstat.com and I will send you all the info.

    Best,
    Jason

Viewing 7 replies - 1 through 7 (of 7 total)
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