Support » Plugin: Jetpack by » Fatal Error in Jetpack Debug

  • Resolved w101399


    After updating Jetpack to version 2.3.3, the page displayed a php error message:
    Fatal error: Cannot redeclare is_jetpack_support_open() (previously declared in /documents/wp-content/plugins/jetpack/class.jetpack-debugger.php:5) in /documents/wp-content/plugins/jetpack/modules/debug.php on line 31. This looks like a problem in the Jetpack Debug Module.

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  • Plugin Contributor George Stephanis


    How did you update? WordPress’s internal plugin updater, uploading a zip file, or uploading via FTP?

    Plugin Contributor George Stephanis


    If you just delete the wp-content/plugins/jetpack/modules/debug.php file, you should be good. That was removed from the current version of the plugin, I’m not sure why you’ve still got it available. :\

    I see. I installed the update on my Mac by dragging all of the new plugins into the wp-content/plugins/ folder, so it overwrote all of the other plugin files except wp-content/plugins/jetpack/modules/debug.php. Next time, I need to delete the old plugin folder instead of overwriting it with the update.

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