Support » Plugin: MailPoet - emails and newsletters in WordPress » Fatal error in confirm subscription page

  • Resolved Gayatri

    (@the-muffin-top)


    When I preview the pages for confirmations and unsubscribe messages, I’m seeing an error I couldn’t spot on the forums before this:

    Fatal error: Uncaught MailPoetVendor\Doctrine\ORM\ORMException:

    What does this mean and how can I fix it because I don’t want this affecting my whole site. I have not yet activated the emails.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author MailPoet

    (@mailpoet)

    Hi @the-muffin-top,

    could you please share what follows after the “ORMException:”? It should contain the specific error and could help identify what’s happening.

    Thanks!

    Thread Starter Gayatri

    (@the-muffin-top)

    Hi, this is the entire message

    Fatal error: Uncaught MailPoetVendor\Doctrine\ORM\ORMException: The identifier id is missing for a query of MailPoet\Entities\SubscriberEntity in /home/thedejll/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/ORMException.php:2 Stack trace: #0 /home/thedejll/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/EntityManager.php(2): MailPoetVendor\Doctrine\ORM\ORMException::missingIdentifierField('MailPoet\\Entiti...', 'id') #1 /home/thedejll/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/EntityRepository.php(2): MailPoetVendor\Doctrine\ORM\EntityManager->find('MailPoet\\Entiti...', Array, NULL, NULL) #2 /home/thedejll/public_html/wp-content/plugins/mailpoet/lib/Doctrine/Repository.php(65): MailPoetVendor\Doctrine\ORM\EntityRepository->find(NULL) #3 /home/thedejll/public_html/wp-content/plugins/mailpoet/lib/Subscription/Pages.php(395): MailPoet\Doctrine\Repository->findOneById(NULL) #4 /home/thedejll/public_html/wp in /home/thedejll/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/ORMException.php on line 2
    There has been a critical error on this website.
    • This reply was modified 11 months, 3 weeks ago by Gayatri.
    Thread Starter Gayatri

    (@the-muffin-top)

    Hi, please let me know how I can fix this. I can’t activate emails till this is sorted out.

    Plugin Support Elvira K

    (@treibalen)

    Hi there @the-muffin-top,

    Thanks for getting back to us with the full error message!

    Can you please let us know which version of the MailPoet plugin are you using?

    Thread Starter Gayatri

    (@the-muffin-top)

    I’m using MailPoet Free version: 3.64.3

    Plugin Support Elvira K

    (@treibalen)

    Hi there @the-muffin-top,

    Thank you! Can you please share links to these preview pages so we could take a look?

    Hello,

    ich have also an error. Maybe it is the same issue.

    Fatal error: Uncaught MailPoetVendor\Doctrine\ORM\ORMException: The identifier id is missing for a query of MailPoet\Entities\SubscriberEntity in /kunden/70842_84326/webseiten/BBG2/wordpress/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/ORMException.php:2 Stack trace: #0 /kunden/70842_84326/webseiten/BBG2/wordpress/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/EntityManager.php(2): MailPoetVendor\Doctrine\ORM\ORMException::missingIdentifierField('MailPoet\\Entiti...', 'id') #1 /kunden/70842_84326/webseiten/BBG2/wordpress/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/EntityRepository.php(2): MailPoetVendor\Doctrine\ORM\EntityManager->find('MailPoet\\Entiti...', Array, NULL, NULL) #2 /kunden/70842_84326/webseiten/BBG2/wordpress/wp-content/plugins/mailpoet/lib/Doctrine/Repository.php(65): MailPoetVendor\Doctrine\ORM\EntityRepository->find(NULL) #3 /kunden/70842_84326/webseiten/BBG2/wordpress/wp-content/plugins/mailpoet/lib/Subscription/Pages. in /kunden/70842_84326/webseiten/BBG2/wordpress/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/ORMException.php on line 2

    On this page you can see the error:
    https://blackboxgallery.de/newsletter-abmeldung/?mailpoet_router&endpoint=subscription&action=confirm_unsubscribe&data=eyJwcmV2aWV3IjoxfQ

    • This reply was modified 11 months, 1 week ago by makkus85.
    Plugin Support Elvira K

    (@treibalen)

    Hi there @makkus85 and @the-muffin-top,

    Can you please confirm that the same happens after a full conflict test?

    You can follow these steps to perform it: https://kb.mailpoet.com/article/204-how-to-test-for-plugins-conflict

    Let me know how that goes!

    Plugin Support Elvira K

    (@treibalen)

    Hi there @makkus85 and @the-muffin-top,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    umtqloduh

    (@umtqloduh)

    Validation failed for ‘MailPoet\Entities\SubscriberEntity’. Details: [email] This value should not be blank.

    I have this mistake after server transfer?
    Anyone can help?

    Plugin Support Elvira K

    (@treibalen)

    Hi there @umtqloduh,

    Can you please create a separate thread for your issue?

    We’ll handle it from there.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Fatal error in confirm subscription page’ is closed to new replies.