Jetpack by WordPress.com
[resolved] fatal error implicates/blames jetpack polldaddy! (3 posts)

  1. Ian Anderson
    Posted 3 years ago #

    Hi guys,
    Site been down couple of days returning a 500 server error. Hostpapps said their server was 'down', then said that there was an improper "etc/php.ini" file that they removed. Site was up for a while but now returns this message (at http://handycrowd.com)....

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /home/whye3551/public_html/handycrowd.com/wp-content/plugins/jetpack/modules/shortcodes/polldaddy.php on line 151

    Any ideas? I haven't even been working on the sites so this problem seems to have started all by itself. Scary.
    Gratitude to anyone who can help!


  2. Jeremy Herve
    Jetpack Mechanic
    Plugin Author

    Posted 3 years ago #

    That's a common WordPress issue. You can find out how to deal with such memory issues here:

  3. Ian Anderson
    Posted 3 years ago #

    Thanks Jeremy,
    I'll take a look but what's puzzling me is how this happens. I haven't touched the site in days and yet all of a sudden all these pretty terminal problems!

    Difficult to get accurate info. Was the server down as hostpappa said or is something else going on entirely I wonder?

    All great when it works, but difficult to understand when it goes wrong for us semi tech literate!

    Thanks for taking the time Jeremy, appreciate it.

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