Try:
– switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.
– resetting the plugins folder by FTP or phpMyAdmin.
– re-uploading all files & folders – except the wp-content folder and the wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.
– running the upgrade manually via wp-admin/upgrade.php
Thanks for the heads up, but I can’t even get onto the site to switch anything around without the fatal error message coming up.
Please try re-reading my post above. None of the suggestions made require you to login to your WordPress dashboard.
I’ve been looking at the recommendations that you’ve given me, but I can’t seem to get them to work.
For the first one, I don’t know/remember what FTP /file management application I am using. I then tried resetting the plugins folder by using phpMyAdmin, but I haven’t seen the file types that I get from downloading phpMyAdmin so I don’t know how to use it.
I’ve tried getting the update of WordPress, but it says that I’m all up to date with it.
I don’t know/remember what FTP /file management application I am using
Ask your hosts for assistance with FTP. They may have a file management application you can use.
I haven’t seen the file types that I get from downloading phpMyAdmin
You would need to use a copy of Phpmyadmin that is already installed on your server. Again, you’d need to ask your hosts for help with this.
I’ve tried getting the update of WordPress
No – don’t just try and update WordPress. The idea is to upload a completely fresh set of core files & folders.