Support » Fixing WordPress » FATAL ERROR – Help!

  • I had a few updates to plug ins and I updated Jetpack and it just came up with an error screen – I can’t get into my dashboard now and the site has gone down!

    Please help!

    I can send someone a screenshot of the error message but it reads the following:

    Warning: require(/home/content/11/9363911/html/wp-content/plugins/jetpack/modules/vaultpress.php) [function.require]: failed to open stream: No such file or directory in /home/content/11/9363911/html/wp-content/plugins/jetpack/jetpack.php on line 231

    Fatal error: require() [function.require]: Failed opening required ‘/home/content/11/9363911/html/wp-content/plugins/jetpack/modules/vaultpress.php’ (include_path=’.:/usr/local/php5/lib/php’) in /home/content/11/9363911/html/wp-content/plugins/jetpack/jetpack.php on line 231

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  • Using an FTP tool such s Filezilla or your host provided file manager, rename the /wp-content/plugins/askimet folder to old-askimet, login.

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