Title: Fatal error: column not found
Last modified: December 26, 2022

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# Fatal error: column not found

 *  Resolved [whisp18](https://wordpress.org/support/users/whisp18/)
 * (@whisp18)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-column-not-found/)
 * When I installed the Mailpoet plugin, I received the error message posted below.
   I tried deleting and re-installing the plugin, but had the same result. I searched
   this forum and saw that this problem has been reported in the recent past and
   that an update to the plugin was believed to have fixed it. I have been using
   this plugin on another website and have not had the error message there. Any 
   thoughts?
   Molly
 *     ```wp-block-code
       MailPoet Error: Exception: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'wp_mailpoet_subscribers.wp_user_id' in 'on clause' in /var/www/wp-content/plugins/mailpoet/lib/Models/Model.php:373Stack trace:
   
       0 /var/www/wp-content/plugins/mailpoet/lib/Segments/WP.php(265): MailPoet\Models\Model::__callStatic('rawExecute', Array)
   
       1 /var/www/wp-content/plugins/mailpoet/lib/Segments/WP.php(224): MailPoet\Segments\WP->updateSubscribersEmails()
   
       2 /var/www/wp-content/plugins/mailpoet/lib/Config/Populator.php(357): MailPoet\Segments\WP->synchronizeUsers()
   
       3 /var/www/wp-content/plugins/mailpoet/lib/Config/Populator.php(172): MailPoet\Config\Populator->createDefaultSegment()
   
       4 /var/www/wp-content/plugins/mailpoet/lib/Config/Activator.php(80): MailPoet\Config\Populator->up()
   
       5 /var/www/wp-content/plugins/mailpoet/lib/Config/Activator.php(60): MailPoet\Config\Activator->processActivate()
   
       6 /var/www/wp-content/plugins/mailpoet/lib/Config/Initializer.php(334): MailPoet\Config\Activator->activate()
   
       7 /var/www/wp-content/plugins/mailpoet/lib/Config/Initializer.php(291): MailPoet\Config\Initializer->maybeDbUpdate()
   
       8 /var/www/wp-includes/class-wp-hook.php(308): MailPoet\Config\Initializer->initialize('')
   
       9 /var/www/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
   
       10 /var/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
   
       11 /var/www/wp-settings.php(617): do_action('init')
   
       12 /var/www/wp-config.php(104): require_once('/var/www/wp-set…')
   
       13 /var/www/wp-load.php(50): require_once('/var/www/wp-con…')
   
       14 /var/www/wp-admin/admin.php(34): require_once('/var/www/wp-loa…')
   
       15 /var/www/wp-admin/plugins.php(10): require_once('/var/www/wp-adm…')
   
       16 {main}
       ```
   

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-column-not-found/#post-16325051)
 * Hi there [@whisp18](https://wordpress.org/support/users/whisp18/),
 * Thanks for reaching out!
 * Please contact us via [https://www.mailpoet.com/support/sales-pre-sales-questions/](https://www.mailpoet.com/support/sales-pre-sales-questions/)
   and include a link to this thread.
 * We’ll be able to look at it closer there.
 * Cheers!
 *  Plugin Support [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * (@slash1andy)
 * Automattic Happiness Engineer
 * [3 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-column-not-found/#post-16386332)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Fatal error: column not found’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-column-not-found/#post-16386332)
 * Status: resolved