Support » Plugin: The Events Calendar » Fatal error: Class ‘Tribe__PUE__Package_Handler’ not found

  • Resolved Webreaper

    (@webreaper)


    Just updated to the latest version of the Tribe plugin, and my entire site is broken. Can’t even get into wp-admin to disable or roll back the plugin. The error I’m getting is:

    Fatal error: Class ‘Tribe__PUE__Package_Handler’ not found in /var/sites/s/surreyhorticulturalfederation.org/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe/PUE/Checker.php on line 200

    Anyone got any ideas on how to fix this? šŸ™

Viewing 9 replies - 31 through 39 (of 39 total)
  • pozzana

    (@pozzana)

    Is it safe do delete the diretory “the-events-calendar” via ftp?

    pozzana

    (@pozzana)

    Is it safe do delete the diretory ā€œthe-events-calendarā€ via ftp?

    lisaleague

    (@lisaleague)

    The new Version 4.3.1.1 does fix this.

    mircom

    (@mircom)

    Yes its safe to delete the old directory via ftp and reinstall the new update.

    Noticed my events had a 404 error after installing the old version 4.3, fixed this by installing the updated 4.3.1.1

    Luke Cavanagh

    (@lukecavanagh)

    @mircom

    Yep it is safe to do so. You could just manually install the plugin current version as well.

    http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/

    weemsy

    (@weemsy)

    Same problem with my website. No website. No ability to login to wordpress. Everything is gone.

    Webreaper

    (@webreaper)

    It’s an easy fix, which has been outlined several times in the thread already.

    lvpetscene

    (@lvpetscene)

    Thank you so much!!! It worked.

    Plugin Contributor Clifford Paulick

    (@cliffpaulick)

    Hi everyone. We apologize for any issues experienced on your site.

    The most straight-forward resolution is to delete The Events CalendarĀ plugin and re-install a fresh copy from the wp-admin plugin screen installer.

    Deleting The Events Calendar or its add-on plugins will NOT delete any of your data if you delete it via the WordPress plugin manager because that’s how we’ve decided to code our plugin.

    FYI: deletingĀ any plugin via FTP or cPanel’s File Manager (i.e. deleting just the files from the server) will also ensure a plugin gets deleted (if you delete the entire plugin folder) without removing any data from the database. This can sometimes be helpful to know in cases where a pluginĀ does run an uninstall routine to delete data (again, our plugins do not run such a routine at this time and probably never will).

    You can also see the difference when you click to delete a plugin, like this.

Viewing 9 replies - 31 through 39 (of 39 total)
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