Support » Plugin: Email Before Download » Fatal error: Class 'downloadable_file' not found

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author mandsconsulting

    (@mandsconsulting)

    Hello plot.brunosilva,

    Please ensure that Download Monitor and Contact Form work on their own and double check your EBD shortcode, ensuring the IDs you are using are accurate.

    Could you also provide us with a link to your test site that is having issues?

    OK

    so about the contact form i get this code from the plugin:

    [contact-form-7 id=”1656″ title=”Download Guia”]

    the download plugin i get this code:

    [wpdm_file id=1]

    the code I have in the page is (only have this there):
    [email-download download_id=”1″ contact_form_id=”1656″]

    page link:

    http://www.plotcontent.com/guia

    Plugin Author mandsconsulting

    (@mandsconsulting)

    Hello,

    Are you using Download Manager or Download Monitor? We are only compatible with Download Monitor.

    You are right…

    I searched for download monitor but I don’t know why i’ve installed download manager 🙁

    I now i’m getting another error but that one is in the support forum… i Will try to check what is wrong now.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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