• Resolved MisterH

    (@hmarksthespot)


    Hi There, we are having an issue, that woocommerce is not generating the HTML template properly and also causing no invoice to be attached to the emails. Can you please offer any assistance?

    Fatal error: Class 'DOMDocument' not found
    
    #0 /home/XYZ/public_html/XYZ/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/class-wcpdf-pdf-maker.php(51): Dompdf\Dompdf->loadHtml('...')
    #1 /home/XYZ/public_html/XYZ/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/documents/abstract-wcpdf-order-document.php(741): WPO\WC\PDF_Invoices\PDF_Maker->output()
    #2 /home/XYZ/public_html/XYZ/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/documents/abstract-wcpdf-order-document.php(776): WPO\WC\PDF_Invoices\Documents\Order_Document->get_pdf()
    #3 /home/XYZ/public_html/XYZ/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/includes/class-wcpdf-main.php(373): WPO\WC\PDF_Invoices\Documents\Order_Document->output_pdf('inline')
    #4 /home/XYZ/public_html/XYZ/wp-includes/class-wp-hook.php(303): WPO\WC\PDF_Invoices\Main->generate_pdf_ajax('')
    #5 /home/XYZ/public_html/XYZ/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
    #6 /home/XYZ/public_html/XYZ/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
    #7 /home/XYZ/public_html/XYZ/wp-admin/admin-ajax.php(187): do_action('wp_ajax_generat...')
    #8 {main}

    The page I need help with: [log in to see the link]

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  • Thread Starter MisterH

    (@hmarksthespot)

    We communicated with the host and found it to be the DOM extension that was disabled. Its been an issue with the server it seems. Now resolved.

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