Support » Installing WordPress » fatal error – can't edit my website

  • Resolved rmtberni

    (@rmtberni)


    Looking for help – please note NOT a designer so very limited knowledge of computer lingo. I searched the forum for this error and couldn’t find a solution that I understood how to follow…

    I tried to upgrade the software when it told me to, upgrade not completed successfully now getting the following error when trying to edit my website

    Fatal error: Call to undefined function is_network_admin() in /hermes/bosweb/web202/b2024/nf.bernadettemorinrmt/public_html/wp-admin/includes/menu.php on line 10

    have tried reinstalling wordpress which resulted in the complete erasure of my website content. Thankfully my host had a backup but I still can’t edit my website at all…

Viewing 8 replies - 1 through 8 (of 8 total)
  • govpatel

    (@govpatel)

    rmtberni

    (@rmtberni)

    if I update manually will I lose my website content again???

    no. your content is safe, after auto/ manual wp updating

    govpatel

    (@govpatel)

    All your posts,pages and settings are saved on database and your plugins and themes are in wp-content folder that is why you do not replace wp-content folder in step 7
    wp-config.php has your database info.

    ravimallya

    (@ravimallya)

    rmtberni, Your website http://bernadettemorinrmt.com/ is loading fine. If you are unable to add new posts/pages via dashboard, please do the following.
    1. download latest version of wp from: http://wordpress.org/download/
    2. extract the file in your computer.
    3. Upload all the files and folders such as index.php, wp-includes, and all other files/folders to /public_html directory via FTP. while uploading, you do not include ‘wp-content’ and ‘wp-config.php’ (if there) file.
    Once all the old files have been replaced, you do not have any issues. If still having, problem, contact your host once.

    even if you replacing all wordpress files to your webhost, all your files safe.
    but do not delete anything from your webhost.

    I’ve did it many times in localhost, and my files are safe

    ravimallya

    (@ravimallya)

    Better to keep a backup of MySQL database where actually all the contents (posts/pages, its details) etc. stored. rmtberni, since you’re in Netfirms, just go to the KB here. Export a backup of all tables, and keep it in a local computer safely.

    yes. better to create backup

Viewing 8 replies - 1 through 8 (of 8 total)
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