Title: Fatal Error: Cannot Unset String offsets
Last modified: July 4, 2017

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# Fatal Error: Cannot Unset String offsets

 *  Resolved [gcarter4714](https://wordpress.org/support/users/gcarter4714/)
 * (@gcarter4714)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-cannot-unset-string-offsets-5/)
 * Hi,
 * I’m using highend theme for a new site I’m creating and I can’t go into the customize
   tab to make changes. Whenever I click customize tab I’m sent to a page that reads:
 * Fatal error: Cannot unset string offsets in /home6/lifegub4/public_html/precisionpayperclick/
   wp-includes/class-wp-customize-widgets.php on line 1122
 * Thanks in advance!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-cannot-unset-string-offsets-5/#post-9288839)
 * Fatal error in the output generally indicates either:
    (1) your theme doesn’t
   like your version of WordPress (2) you have a plugin that doesn’t like your version
   of WordPress (3) or you have an incomplete install/upgrade
 *  Thread Starter [gcarter4714](https://wordpress.org/support/users/gcarter4714/)
 * (@gcarter4714)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-cannot-unset-string-offsets-5/#post-9301435)
 * [@t-p](https://wordpress.org/support/users/t-p/) thank you. Do you know of potential
   ways to fix this? I tried re-installing the most current version of wordpress.
   Do you think I will need to re-install the theme?
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-cannot-unset-string-offsets-5/#post-9301572)
 * Have you tried:
    – If you have access to your Dashboard’s Plugins page, try deactivating
   ALL (yes all) plugins temporarily to see if this resolves the problem (plugin
   functions can interfere). If this works, re-activate them individually (one-by-
   one) to find the problematic plugin(s). – If you don’t have access to your Dashboard’s
   Plugins page, try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause. Also remember to deactivate any plugins
   in the mu-plugins folder (if you have created such folder). The easiest way is
   to rename that folder to mu-plugins-old. – switching to the unedited default 
   Theme (Twenty Seventeen.) for a moment using the WP dashboard to rule out any
   theme-specific issue (theme functions can interfere like plugins). If you don’t
   have access to your Dashboard’s Appearance page, use [FTP/ SFTP ](http://codex.wordpress.org/FTP_Clients),
   or your web-host’s cPanel or whatever file management application your host provides(
   no Dashboard access required). Navigate to /wp-content/themes/ and switch to 
   the default theme by renaming your current theme’s folder by adding “-old” to
   the end of the folder name. Alternately, you can remove other themes except the
   default theme (Twenty Sixteen.). That will force your site to use it. – **MANUALLY**
   updating. Download a fresh copy of the WordPress .zip file to your computer, 
   unzip it, and use that to copy up all files and folders **EXCEPT the wp-config.
   php file and the /wp-content/ directory.** You may need to delete the old wp-
   admin and wp-includes folders and files on your server before uploading the new
   ones. Please read the [Manual Update](http://codex.wordpress.org/Updating_WordPress#Manual_Update)
   directions first.
 *  Thread Starter [gcarter4714](https://wordpress.org/support/users/gcarter4714/)
 * (@gcarter4714)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-cannot-unset-string-offsets-5/#post-9302954)
 * [@t-p](https://wordpress.org/support/users/t-p/) thank you! Found the issue. 
   It was the jetpack plugin causing the interference.
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-cannot-unset-string-offsets-5/#post-9302988)
 * glad to know it 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Fatal Error: Cannot Unset String offsets’ is closed to new replies.

## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-cannot-unset-string-offsets-5/#post-9302988)
 * Status: resolved

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