Fatal error: call to undefined function – Site Down

  • Resolved ltggo

    (@ltggo)


    9 years, 3 months ago

    Hi there,
    I am receiving this error, would LOVE help:

    Fatal error: Call to undefined function pagelines_register_sidebar() in /home4/ltggo/public_html/wp-content/themes/pagelines/sections/sb_footcols/section.php on line 34

    Trouble is, i can not access my wp-admin/ site to clear cache/update plugins/update wordpress or any of the other solutions i have found in other posts, as the error message just keeps appearing.

    Other background – i am using pagelines dms (made what i thought was a regular change to how posts are displayed when error occurred). Can’t access drag n drop either…

    -just installed WooCommerce and this is the first time i’ve updated anything else on my site since it’s installation.

    Sad face. What can i do to access wp-admin and try these solutions?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Simon Prosser

    (@pross)

    9 years, 3 months ago

    Rename that sections plugin folder via FTP
    Wp won’t be able to load the plugin and you will be able to get into wp admin

    That plugin is meant for earlier PageLines themes not dms

    Thread Starter ltggo

    (@ltggo)

    9 years, 3 months ago

    Thanks Simon – I’ve gone into FTP and renamed WooCommerce, SumoMe and Jetpack just in case, but no luck – i still can’t log into the wp admin site…

    Thread Starter ltggo

    (@ltggo)

    9 years, 3 months ago

    I’ve also updated WP and DMS via FTP, and cleared the cache via FTP

    Still not having any luck, would love some help!

    Thread Starter ltggo

    (@ltggo)

    9 years, 3 months ago

    Ok so the final answer was to also delete the original DMS folder in FTP – then wp defaulted to the 2015 theme automatically and I could access wp admin!

Viewing 4 replies - 1 through 4 (of 4 total)
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