Title: Fatal Error – allowToLoad() Last modified: January 21, 2019 --- # Fatal Error – allowToLoad() * Resolved [Paxjah](https://wordpress.org/support/users/paxjah/) * (@paxjah) * [7 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-allowtoload/) * Hi! * This plugin is causing a fatal error when activated, it’s at the latest version. * [21-Jan-2019 16:11:15 UTC] PHP Fatal error: Uncaught Error: Call to a member function allowToLoad() on string in /var/www/htdocs/wp-content/plugins/popup- builder/com/classes/PopupLoader.php:134 Stack trace: #0 /var/www/htdocs/wp-content/ plugins/popup-builder/com/classes/Actions.php(548): sgpb\PopupLoader->loadPopups()# 1 /var/www/htdocs/wp-includes/class-wp-hook.php(286): sgpb\Actions->enqueuePopupBuilderScripts(”)# 2 /var/www/htdocs/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters( NULL, Array) #3 /var/www/htdocs/wp-includes/plugin.php(453): WP_Hook->do_action( Array) #4 /var/www/htdocs/wp-includes/script-loader.php(1447): do_action(‘wp_enqueue_scri…’)# 5 /var/www/htdocs/wp-includes/class-wp-hook.php(286): wp_enqueue_scripts(”) # 6 /var/www/htdocs/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters( NULL, Array) #7 /var/www/htdocs/wp-includes/plugin.php(453): WP_Hook->do_action( Array) #8 /var/www/htdocs/wp-includes/general-template.php(2614): do_action(‘ wp_head’) #9 /var/www/htdocs/wp-content/themes/psychiatrist/header.php(10): wp_hea in /var/www/htdocs/wp-content/plugins/popup-builder/com/classes/PopupLoader.php on line 134 Viewing 11 replies - 1 through 11 (of 11 total) * [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/) * (@sygnoossupport) * [7 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-allowtoload/#post-11115802) * Dear [@paxjah](https://wordpress.org/support/users/paxjah/), * This seems to be a specific issue. Could you, please, contact us so we can check it privately? Here’s our support email address: [support@sygnoos.com](https://wordpress.org/support/topic/fatal-error-allowtoload/support@sygnoos.com?output_format=md) * [Adrian Mörchen](https://wordpress.org/support/users/adrian2k7/) * (@adrian2k7) * [7 years, 2 months ago](https://wordpress.org/support/topic/fatal-error-allowtoload/#post-11222780) * Same here. * Error occurs when saving a post, but only when [https://de.wordpress.org/plugins/table-of-contents-plus/](https://de.wordpress.org/plugins/table-of-contents-plus/) is activated. * [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/) * (@sygnoossupport) * [7 years, 2 months ago](https://wordpress.org/support/topic/fatal-error-allowtoload/#post-11222867) * Dear [@adrian2k7](https://wordpress.org/support/users/adrian2k7/), * This issue seems to be connected to [https://de.wordpress.org/plugins/table-of-contents-plus/](https://de.wordpress.org/plugins/table-of-contents-plus/) plugin. It hasn’t been updated for a long time and can have compatibility issues with WordPress. * As this issue is on your backend side, please, contact us so we can assist you directly: [support@sygnoos.com](https://wordpress.org/support/topic/fatal-error-allowtoload/support@sygnoos.com?output_format=md) * [Marco Buttarini](https://wordpress.org/support/users/webgrafia/) * (@webgrafia) * [7 years, 2 months ago](https://wordpress.org/support/topic/fatal-error-allowtoload/#post-11284594) * Same problem to me, but I have not installed table-of-contents-plus * [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/) * (@sygnoossupport) * [7 years, 2 months ago](https://wordpress.org/support/topic/fatal-error-allowtoload/#post-11284727) * Dear [@webgrafia](https://wordpress.org/support/users/webgrafia/), * As this issue is on your backend side, please, contact us so we can assist you directly: [support@sygnoos.com](https://wordpress.org/support/topic/fatal-error-allowtoload/support@sygnoos.com?output_format=md) * [deveve](https://wordpress.org/support/users/deveve/) * (@deveve) * [6 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-allowtoload/#post-11778212) * hi i am having the wordpress version 5.2.2 and pop up builder version and i am experiencing the same issue, can anyone help me on this issue? * [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/) * (@sygnoossupport) * [6 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-allowtoload/#post-11780546) * Dear [@deveve](https://wordpress.org/support/users/deveve/), * Please, make sure you have the latest (3.44) version of our plugin. If you do, and still have problems, please, contact us via Chat support for more details: [https://popup-builder.com/](https://popup-builder.com/) * [deveve](https://wordpress.org/support/users/deveve/) * (@deveve) * [6 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-allowtoload/#post-11780559) * yes i have the latest version 3.4.4, will contact you via chat support. * Thanks * [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/) * (@sygnoossupport) * [6 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-allowtoload/#post-11780595) * Dear [@deveve](https://wordpress.org/support/users/deveve/), * Our Specialists are in touch with you via chat now. 😉 * [deveve](https://wordpress.org/support/users/deveve/) * (@deveve) * [6 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-allowtoload/#post-11780621) * Thanks it has been resolved by support. * [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/) * (@sygnoossupport) * [6 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-allowtoload/#post-11780624) * Dear [@deveve](https://wordpress.org/support/users/deveve/), * Happy to help you! 🙂 * Would you like to share a positive review for us? Here’s the link: [https://wordpress.org/support/plugin/popup-builder/reviews/](https://wordpress.org/support/plugin/popup-builder/reviews/) Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Fatal Error – allowToLoad()’ is closed to new replies. * ![](https://ps.w.org/popup-builder/assets/icon-128x128.gif?rev=2698840) * [Popup Builder - Create highly converting, mobile friendly marketing popups.](https://wordpress.org/plugins/popup-builder/) * [Frequently Asked Questions](https://wordpress.org/plugins/popup-builder/#faq) * [Support Threads](https://wordpress.org/support/plugin/popup-builder/) * [Active Topics](https://wordpress.org/support/plugin/popup-builder/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/popup-builder/unresolved/) * [Reviews](https://wordpress.org/support/plugin/popup-builder/reviews/) * 11 replies * 5 participants * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/) * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-allowtoload/#post-11780624) * Status: resolved