FATAL ERROR Allowed memory size in /home/equallov/public_html/wp-admin/index.php (9 posts)

  1. celestemorrison
    Posted 3 years ago #

    Hello I can't log into my dashboard because of this error: Fatal error: Allowed memory size of 262144 bytes exhausted (tried to allocate 268080 bytes) in /home/equallov/public_html/wp-admin/index.php on line 13

    and when i login and go to that line 13 is: require_once(ABSPATH . 'wp-admin/includes/dashboard.php');

    I am not sure what this means? I have tried all the ways to increase the memory, but maybe i am not doing the right thing? i tried all of these: http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    Can someone help me? thanks!

  2. curlybracket
    Posted 3 years ago #

    Try deactivating plugins. Maybe a plugin is causing this issue.
    Log in to your FTP account and rename the folder plugins to pluginsbackup,
    Then try to log in again.
    Does it work?

    If not you can restore the plugins by renaming pluginsbackup to plugins again.

    On some hosting providers you cannot increase the memory limit.

  3. celestemorrison
    Posted 3 years ago #

    Hi what plugins folder do i change? thanks

  4. curlybracket
    Posted 3 years ago #

    Go to your wordpress install via FTP. Then to the wp-content folder.
    there is a plugins folder inside. that's the folder i am talking about.

  5. celestemorrison
    Posted 3 years ago #

    hi again, just did that, it didnt change anything unfortunately. any other ideas?

  6. curlybracket
    Posted 3 years ago #

    Some ideas :

    Check your error logs, if there are any.

    Try uploading a new WordPress install, but do not delete your current wp-content folder. Backup your database before if possible.

  7. celestemorrison
    Posted 3 years ago #

    where do i check error logs?

    how do i upload new wordpress install?

  8. curlybracket
    Posted 3 years ago #

    Error logs : check with your hosting provider.

    Upload a new wordpress install : http://codex.wordpress.org/Installing_WordPress

  9. Mark Ratledge
    Forum Moderator
    Posted 3 years ago #

    @celestemorrison: this is a very comon error and issue with some hosts. You don't need to look in error logs (right now) or reinstall WordPress, as curlybracket claims.

    Using FTP you can try increasing the memory for PHP and WordPress by adding the "define" line below in your wp-config.php file a few lines of white space below the opening <?php

    define('WP_MEMORY_LIMIT', '64M');

    If that doesn't work, it may mean that your web hosting company won't allow more memory usage; in that case, ask them about it. See Recommended WordPress Web Hosting

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