Support » Plugin: Elementor Website Builder » Fatal Error Again

  • Resolved bohac72

    (@bohac72)


    Again, after installing the Worlpress and Elementor updates, the broken page. In the administrator interface OK, standard web white background. I have the Pro version and only worry. Their approach’m tired. If I hadn’t created an entire site on Elementor, I would have left a long time ago. ZERO support – you can’t call anywhere.

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  • Hello

    I am also facing same issue, I have consulted template company that found below steps, unfortunately, same situation !

    I have checked the debug.log file that showing

    PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 69632 bytes) in Unknown on line 0

    Therefore, I informed hosting company to change the setting in wp-config.php and php environment.

    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );

    ini_set(‘post_max_size’,’800M’);
    ini_set(‘file_uploads’,’On’);
    ini_set(‘upload_max_filesize’,’800M’);
    ini_set(‘memory_limit’,’256M’);
    ini_set(‘max_input_time’,’600′);
    ini_set(‘max_execution_time’,’600′);
    ini_set(‘safe_mode’,’off’);`

    Please advise.

    Hello,

    Kindly perform the below troubleshooting steps, and feel free to skip what you already tried:

    Please switch your theme (temporarily) and see if it makes any difference.

    Please also regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard, then make sure that you clear:

    your WP cache (your WP plugin if you have one),
    your server cache (if you have one. In this case, you can contact your hosting provider),
    and your browser cache.
    For reference: https://docs.elementor.com/article/184-cant-edit-with-elementor

    Regards,
    Said

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