Fatal error after upgrading wocommerce to 6.9.2
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I’m using Shopkeeper Theme (2.9.91 version) and I restored with backup copy.
The problem occour also in 2.9.93 Shopkeeper version (the latest one). I’ve tested it in a copy of staging of the site.
Has anyone had the same problem?
Thank youFatal error: Declaration of Automattic\WooCommerce\Vendor\League\Container\Container::get($id, bool $new = false) must be compatible with Automattic\WooCommerce\Vendor\Psr\Container\ContainerInterface::get(string$id) in /home/customer/wwwerboristerialofficinale.it/public_html/wp-content/plugins/woocommerce/lib/packages/League/Container/Container.php on line 15
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Hi @nicosmy,
That looks like something the Shopkeeper Theme team might be able to help you with quickly. However I suggest you do a conflict check first.
You can use https://wordpress.org/plugins/check-conflicts/ to enable only WooCommerce and the Shopkeeper theme for your IP only.
Does that change anything?
Kind regards,
Hi! Thank you for your answer.
I’ve contacted the support of the purchased Shopkeeper theme. First of all, they’ve suggested to me switching theme in dashboard to see if the theme is the issue.
So I’ve tried to install (in a staging copy) the Twenty Seventeen theme and updating WooCommerce to the latest version. The same error happens. See here: https://staging12.erboristerialofficinale.it/
I’ve also contacted the SiteGround support and they told me that
the error appears to be related to the WooCommerce plugin
They suggest to me: “you can use the working version now and later, when the WooComemrce plugin comes out with a new update, you can try it.”Hello,
— To check better this case, can you please share a copy of your site’s System Status? You can find it by navigating to WooCommerce > Status. Select “Get system report” and then “Copy for support”.
— Pleas share a copy of any fatal error log found under WooCommerce > System Status > Logs (in case any other error is being displayed).
Thanks.
Hi!
There is no Fatal Error log.
Here is the system report:### WordPress Environment ### WordPress address (URL): https://staging12.erboristerialofficinale.it Site address (URL): https://staging12.erboristerialofficinale.it WC Version: 6.9.3 REST API Version: ✔ 6.9.3 WC Blocks Version: ✔ 8.3.2 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.0.2 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: – Language: it_IT External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.30 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1q-fips SUHOSIN Installed: – MySQL Version: 5.7.39-42-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.9.3 WC Database Prefix: wp_ Dimensione totale database: 79.70MB Dimensione dati database: 47.80MB Dimensione indice database: 31.90MB wp_woocommerce_sessions: Dati: 1.52MB + indice: 0.02MB + motore InnoDB wp_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_woocommerce_order_items: Dati: 0.25MB + indice: 0.09MB + motore InnoDB wp_woocommerce_order_itemmeta: Dati: 2.52MB + indice: 3.03MB + motore InnoDB wp_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_actions: Dati: 0.48MB + indice: 0.66MB + motore InnoDB wp_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_logs: Dati: 0.34MB + indice: 0.31MB + motore InnoDB wp_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_comments: Dati: 1.52MB + indice: 0.52MB + motore InnoDB wp_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_login_redirects: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_ms_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_options: Dati: 4.52MB + indice: 0.45MB + motore InnoDB wp_postmeta: Dati: 16.55MB + indice: 19.06MB + motore InnoDB wp_posts: Dati: 12.52MB + indice: 0.98MB + motore InnoDB wp_revslider_css: Dati: 0.13MB + indice: 0.02MB + motore InnoDB wp_revslider_css_bkp: Dati: 0.13MB + indice: 0.02MB + motore InnoDB wp_revslider_layer_animations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_layer_animations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_navigations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_navigations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_sliders: Dati: 0.05MB + indice: 0.02MB + motore InnoDB wp_revslider_sliders_bkp: Dati: 0.05MB + indice: 0.02MB + motore InnoDB wp_revslider_slides: Dati: 0.27MB + indice: 0.02MB + motore InnoDB wp_revslider_slides_bkp: Dati: 0.27MB + indice: 0.02MB + motore InnoDB wp_revslider_static_slides: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_revslider_static_slides_bkp: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_termmeta: Dati: 0.05MB + indice: 0.03MB + motore InnoDB wp_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_term_relationships: Dati: 0.22MB + indice: 0.17MB + motore InnoDB wp_term_taxonomy: Dati: 0.05MB + indice: 0.03MB + motore InnoDB wp_usermeta: Dati: 1.52MB + indice: 3.03MB + motore InnoDB wp_users: Dati: 0.09MB + indice: 0.08MB + motore InnoDB wp_wc_admin_notes: Dati: 0.08MB + indice: 0.00MB + motore InnoDB wp_wc_admin_note_actions: Dati: 0.05MB + indice: 0.02MB + motore InnoDB wp_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_wc_customer_lookup: Dati: 0.11MB + indice: 0.06MB + motore InnoDB wp_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_wc_order_product_lookup: Dati: 0.28MB + indice: 0.31MB + motore InnoDB wp_wc_order_stats: Dati: 0.13MB + indice: 0.11MB + motore InnoDB wp_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_wc_product_attributes_lookup: Dati: 0.08MB + indice: 0.06MB + motore InnoDB wp_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wc_product_meta_lookup: Dati: 0.19MB + indice: 0.50MB + motore InnoDB wp_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wpmm_subscribers: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_wt_iew_action_history: Dati: 0.06MB + indice: 0.00MB + motore InnoDB wp_wt_iew_mapping_template: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_yith_wcwl: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_yith_wcwl_lists: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_yoast_indexable: Dati: 2.52MB + indice: 1.22MB + motore InnoDB wp_yoast_indexable_hierarchy: Dati: 0.09MB + indice: 0.16MB + motore InnoDB wp_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_yoast_primary_term: Dati: 0.09MB + indice: 0.09MB + motore InnoDB wp_yoast_seo_links: Dati: 0.14MB + indice: 0.09MB + motore InnoDB wp_yoast_seo_meta: Dati: 0.11MB + indice: 0.00MB + motore InnoDB wp_yps_wc_conditional_cart_notices: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_yps_wc_conditional_cart_notices_settings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB ### Post Type Counts ### acf-field: 1 acf-field-group: 1 attachment: 1140 custom_css: 5 custom-css-js: 2 customize_changeset: 49 elementor_library: 1 mts_notification_bar: 1 nav_menu_item: 108 oembed_cache: 2 page: 14 popup: 2 popup_theme: 7 portfolio-item: 12 post: 11 product: 925 product_variation: 1348 restaurant-menu: 12 revision: 676 shop_coupon: 3 shop_order: 861 shop_order_refund: 40 wccaf: 2 wcccf: 6 wccpf: 2 wp_global_styles: 2 wpcf7_contact_form: 4 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (30) ### ACF Content Analysis for Yoast SEO: by Thomas Kräftner ViktorFroberg marol87 pekz0r angrycreative Team Yoast – 3.0.1 Akismet Anti-Spam: by Automattic – 5.0 Better Search Replace: by Delicious Brains – 1.4.1 Classic Editor: by Contributori WordPress – 1.6.2 Contact Form 7: by Takayuki Miyoshi – 5.6.3 Envato Market: by Envato – 2.0.7 Facebook for WooCommerce: by Facebook – 2.6.22 Header and Footer Scripts: by Digital Liberation – 2.2.1 HookMeUp – Additional Content for WooCommerce: by GetBowtied – 1.3.5 Jetpack Protect: by Automattic – 1.0.4 Jetpack: by Automattic – 11.3 WPBakery Page Builder: by Michael M - WPBakery.com – 6.8.0 Kadence WooCommerce Email Designer: by Kadence WP – 1.5.5 Loco Translate: by Tim Whitlock – 2.6.2 CF Page or Post Duplicator: by Carlos Fazenda – 6.0 Slider Revolution: by ThemePunch – 6.5.14 Shopkeeper Deprecated Features: by GetBowtied – 1.1.6 Shopkeeper Extender: by GetBowtied – 1.6.9 Tawk.to Live Chat: by Tawkto – 0.7.2 Trustpilot-reviews: by Trustpilot – 2.5.914 Widget Shortcode: by Hassan Derakhshandeh – 0.3.5 WooSwatches - Woocommerce Color or Image Variation Swatches: by WooMatrix – 3.4.6 WooCommerce: by Automattic – 6.9.3 Importatore WordPress: by wordpressdotorg – 0.7 Yoast SEO: by Team Yoast – 19.6.1 WP Content Copy Protection & No Right Click: by wp-buy – 3.5.1 WP Maintenance Mode & Coming Soon: by Themeisle – 2.5.1 YITH WooCommerce Order & Shipment Tracking Premium: by YITH – 2.6.0 YITH WooCommerce Wishlist: by YITH – 3.12.0 YourPlugins Conditional Cart Notices for WooCommerce: by yourplugins.com – 1.2.7 ### Inactive Plugins (0) ### ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #1667 - /shop/ Carrello: #1685 - /cart/ Pagamento: #1687 - /checkout/ Il mio account: ❌ La pagina non contiene lo shortcode [woocommerce_my_account]. Termini e condizioni: #10817 - /termini-e-condizioni/ ### Theme ### Name: Shopkeeper Version: 2.9.91 Author URL: https://www.getbowtied.com/ Child Theme: ❌ – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child WooCommerce Support: ✔ ### Templates ### Overrides: shopkeeper/woocommerce/archive-product.php shopkeeper/woocommerce/checkout/form-coupon.php shopkeeper/woocommerce/checkout/form-login.php shopkeeper/woocommerce/content-product.php shopkeeper/woocommerce/content-single-product.php shopkeeper/woocommerce/global/quantity-input.php shopkeeper/woocommerce/global/sidebar.php shopkeeper/woocommerce/global/wrapper-end.php shopkeeper/woocommerce/global/wrapper-start.php shopkeeper/woocommerce/myaccount/form-login.php versione 4.1.0 è obsoleta. La versione attuale è 6.0.0 shopkeeper/woocommerce/single-product/add-to-cart/simple.php shopkeeper/woocommerce/single-product/product-image.php shopkeeper/woocommerce/single-product/product-thumbnails.php shopkeeper/woocommerce/single-product/tabs/tabs.php shopkeeper/woocommerce/single-product.php Outdated Templates: ❌ Scopri come aggiornare ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔ Next scheduled: 2022-09-26 17:45:28 +00:00 Options: ✔ Notes: 97 Onboarding: completed ### Action Scheduler ### Completato: 1.184 Oldest: 2022-08-25 19:06:07 +0000 Newest: 2022-09-25 18:23:12 +0000 Operazione non riuscita: 287 Oldest: – Newest: – In attesa: 2 Oldest: 2022-09-25 18:27:11 +0000 Newest: 2022-09-26 15:22:14 +0000 ### Status report information ### Generated at: 2022-09-25 18:27:15 +00:00
Shopkeeper theme isn’t updated to the lastest version here, but the same fatal error has also appeared with the lastest version of ShopKeeper and with Twenty Seventeen theme.
Thank you
Hi @nicosmy
Thanks for sharing the System Status Report.
Shopkeeper theme isn’t updated to the lastest version here, but the same fatal error has also appeared with the lastest version of ShopKeeper and with Twenty Seventeen theme.
Thanks for checking that. But in connection with the theme, I notice that the theme overrides many WooCommerce templates and some overrides are outdated. Please refer to our documentation on how to update outdated templates: https://woocommerce.com/document/fix-outdated-templates-woocommerce/
Can you please check whether the issue persists even after updating the theme to its latest version and updating outdated templates?
Hi!
I’ve made a new copy of staging with Shopkeeper updated to the latest version because with this error I cannot normally access the dashboard.### WordPress Environment ### WordPress address (URL): https://staging12.erboristerialofficinale.it Site address (URL): https://staging12.erboristerialofficinale.it WC Version: 6.9.3 REST API Version: ✔ 6.9.3 WC Blocks Version: ✔ 8.3.2 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.0.2 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: – Language: it_IT External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.30 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1q-fips SUHOSIN Installed: – MySQL Version: 5.7.39-42-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.9.3 WC Database Prefix: wp_ Dimensione totale database: 80.61MB Dimensione dati database: 48.73MB Dimensione indice database: 31.88MB wp_woocommerce_sessions: Dati: 1.52MB + indice: 0.02MB + motore InnoDB wp_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_woocommerce_order_items: Dati: 0.25MB + indice: 0.09MB + motore InnoDB wp_woocommerce_order_itemmeta: Dati: 2.52MB + indice: 3.03MB + motore InnoDB wp_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_actions: Dati: 0.48MB + indice: 0.66MB + motore InnoDB wp_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_logs: Dati: 0.34MB + indice: 0.30MB + motore InnoDB wp_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_comments: Dati: 1.52MB + indice: 0.52MB + motore InnoDB wp_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_login_redirects: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_ms_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_options: Dati: 5.45MB + indice: 0.44MB + motore InnoDB wp_postmeta: Dati: 16.55MB + indice: 19.06MB + motore InnoDB wp_posts: Dati: 12.52MB + indice: 0.98MB + motore InnoDB wp_revslider_css: Dati: 0.13MB + indice: 0.02MB + motore InnoDB wp_revslider_css_bkp: Dati: 0.13MB + indice: 0.02MB + motore InnoDB wp_revslider_layer_animations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_layer_animations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_navigations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_navigations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_sliders: Dati: 0.05MB + indice: 0.02MB + motore InnoDB wp_revslider_sliders_bkp: Dati: 0.05MB + indice: 0.02MB + motore InnoDB wp_revslider_slides: Dati: 0.27MB + indice: 0.02MB + motore InnoDB wp_revslider_slides_bkp: Dati: 0.27MB + indice: 0.02MB + motore InnoDB wp_revslider_static_slides: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_revslider_static_slides_bkp: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_termmeta: Dati: 0.05MB + indice: 0.03MB + motore InnoDB wp_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_term_relationships: Dati: 0.22MB + indice: 0.17MB + motore InnoDB wp_term_taxonomy: Dati: 0.05MB + indice: 0.03MB + motore InnoDB wp_usermeta: Dati: 1.52MB + indice: 3.03MB + motore InnoDB wp_users: Dati: 0.09MB + indice: 0.08MB + motore InnoDB wp_wc_admin_notes: Dati: 0.08MB + indice: 0.00MB + motore InnoDB wp_wc_admin_note_actions: Dati: 0.05MB + indice: 0.02MB + motore InnoDB wp_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_wc_customer_lookup: Dati: 0.11MB + indice: 0.06MB + motore InnoDB wp_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_wc_order_product_lookup: Dati: 0.28MB + indice: 0.31MB + motore InnoDB wp_wc_order_stats: Dati: 0.13MB + indice: 0.11MB + motore InnoDB wp_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_wc_product_attributes_lookup: Dati: 0.08MB + indice: 0.06MB + motore InnoDB wp_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wc_product_meta_lookup: Dati: 0.19MB + indice: 0.50MB + motore InnoDB wp_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wpmm_subscribers: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_wt_iew_action_history: Dati: 0.06MB + indice: 0.00MB + motore InnoDB wp_wt_iew_mapping_template: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_yith_wcwl: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_yith_wcwl_lists: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_yoast_indexable: Dati: 2.52MB + indice: 1.22MB + motore InnoDB wp_yoast_indexable_hierarchy: Dati: 0.09MB + indice: 0.16MB + motore InnoDB wp_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_yoast_primary_term: Dati: 0.09MB + indice: 0.09MB + motore InnoDB wp_yoast_seo_links: Dati: 0.14MB + indice: 0.09MB + motore InnoDB wp_yoast_seo_meta: Dati: 0.11MB + indice: 0.00MB + motore InnoDB wp_yps_wc_conditional_cart_notices: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_yps_wc_conditional_cart_notices_settings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB ### Post Type Counts ### acf-field: 1 acf-field-group: 1 attachment: 1140 custom_css: 5 custom-css-js: 2 customize_changeset: 49 elementor_library: 1 mts_notification_bar: 1 nav_menu_item: 108 oembed_cache: 2 page: 14 popup: 2 popup_theme: 7 portfolio-item: 12 post: 11 product: 925 product_variation: 1348 restaurant-menu: 12 revision: 676 shop_coupon: 3 shop_order: 861 shop_order_refund: 40 wccaf: 2 wcccf: 6 wccpf: 2 wp_global_styles: 2 wpcf7_contact_form: 4 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (29) ### ACF Content Analysis for Yoast SEO: by Thomas Kräftner ViktorFroberg marol87 pekz0r angrycreative Team Yoast – 3.0.1 Akismet Anti-Spam: by Automattic – 5.0 Better Search Replace: by Delicious Brains – 1.4.1 Classic Editor: by Contributori WordPress – 1.6.2 Contact Form 7: by Takayuki Miyoshi – 5.6.3 Envato Market: by Envato – 2.0.7 Header and Footer Scripts: by Digital Liberation – 2.2.1 HookMeUp – Additional Content for WooCommerce: by GetBowtied – 1.3.5 Jetpack Protect: by Automattic – 1.0.4 Jetpack: by Automattic – 11.3 WPBakery Page Builder: by Michael M - WPBakery.com – 6.8.0 Kadence WooCommerce Email Designer: by Kadence WP – 1.5.5 Loco Translate: by Tim Whitlock – 2.6.2 CF Page or Post Duplicator: by Carlos Fazenda – 6.0 Slider Revolution: by ThemePunch – 6.5.14 Shopkeeper Deprecated Features: by GetBowtied – 1.1.6 Shopkeeper Extender: by GetBowtied – 1.6.9 Tawk.to Live Chat: by Tawkto – 0.7.2 Trustpilot-reviews: by Trustpilot – 2.5.914 Widget Shortcode: by Hassan Derakhshandeh – 0.3.5 WooSwatches - Woocommerce Color or Image Variation Swatches: by WooMatrix – 3.4.6 WooCommerce: by Automattic – 6.9.3 Importatore WordPress: by wordpressdotorg – 0.7 Yoast SEO: by Team Yoast – 19.6.1 WP Content Copy Protection & No Right Click: by wp-buy – 3.5.1 WP Maintenance Mode & Coming Soon: by Themeisle – 2.5.1 YITH WooCommerce Order & Shipment Tracking Premium: by YITH – 2.6.0 YITH WooCommerce Wishlist: by YITH – 3.12.0 YourPlugins Conditional Cart Notices for WooCommerce: by yourplugins.com – 1.2.7 ### Inactive Plugins (1) ### Facebook for WooCommerce: by Facebook – 2.6.22 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #1667 - /shop/ Carrello: #1685 - /cart/ Pagamento: #1687 - /checkout/ Il mio account: ❌ La pagina non contiene lo shortcode [woocommerce_my_account]. Termini e condizioni: #10817 - /termini-e-condizioni/ ### Theme ### Name: Shopkeeper Version: 2.9.95 Author URL: https://www.getbowtied.com/ Child Theme: ❌ – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child WooCommerce Support: ✔ ### Templates ### Overrides: shopkeeper/woocommerce/archive-product.php shopkeeper/woocommerce/checkout/form-coupon.php shopkeeper/woocommerce/checkout/form-login.php shopkeeper/woocommerce/content-product.php shopkeeper/woocommerce/content-single-product.php shopkeeper/woocommerce/global/quantity-input.php shopkeeper/woocommerce/global/sidebar.php shopkeeper/woocommerce/global/wrapper-end.php shopkeeper/woocommerce/global/wrapper-start.php shopkeeper/woocommerce/single-product/add-to-cart/simple.php shopkeeper/woocommerce/single-product/product-image.php shopkeeper/woocommerce/single-product/product-thumbnails.php shopkeeper/woocommerce/single-product/tabs/tabs.php shopkeeper/woocommerce/single-product.php ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔ Next scheduled: 2022-09-26 17:45:28 +00:00 Options: ✔ Notes: 97 Onboarding: completed ### Action Scheduler ### Completato: 1.178 Oldest: 2022-08-26 09:06:40 +0000 Newest: 2022-09-26 08:08:43 +0000 Operazione non riuscita: 287 Oldest: – Newest: – In attesa: 1 Oldest: 2022-09-26 15:22:14 +0000 Newest: 2022-09-26 15:22:14 +0000 ### Status report information ### Generated at: 2022-09-26 08:08:53 +00:00
And thhis is the report with Hello elementor theme. The issue is the same:
### WordPress Environment ### WordPress address (URL): https://staging12.erboristerialofficinale.it Site address (URL): https://staging12.erboristerialofficinale.it WC Version: 6.9.3 REST API Version: ✔ 6.9.3 WC Blocks Version: ✔ 8.3.2 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.0.2 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: – Language: it_IT External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.30 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1q-fips SUHOSIN Installed: – MySQL Version: 5.7.39-42-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.9.3 WC Database Prefix: wp_ Dimensione totale database: 80.61MB Dimensione dati database: 48.73MB Dimensione indice database: 31.88MB wp_woocommerce_sessions: Dati: 1.52MB + indice: 0.02MB + motore InnoDB wp_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_woocommerce_order_items: Dati: 0.25MB + indice: 0.09MB + motore InnoDB wp_woocommerce_order_itemmeta: Dati: 2.52MB + indice: 3.03MB + motore InnoDB wp_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_actions: Dati: 0.48MB + indice: 0.66MB + motore InnoDB wp_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_logs: Dati: 0.34MB + indice: 0.30MB + motore InnoDB wp_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_comments: Dati: 1.52MB + indice: 0.52MB + motore InnoDB wp_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_login_redirects: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_ms_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_options: Dati: 5.45MB + indice: 0.44MB + motore InnoDB wp_postmeta: Dati: 16.55MB + indice: 19.06MB + motore InnoDB wp_posts: Dati: 12.52MB + indice: 0.98MB + motore InnoDB wp_revslider_css: Dati: 0.13MB + indice: 0.02MB + motore InnoDB wp_revslider_css_bkp: Dati: 0.13MB + indice: 0.02MB + motore InnoDB wp_revslider_layer_animations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_layer_animations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_navigations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_navigations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_sliders: Dati: 0.05MB + indice: 0.02MB + motore InnoDB wp_revslider_sliders_bkp: Dati: 0.05MB + indice: 0.02MB + motore InnoDB wp_revslider_slides: Dati: 0.27MB + indice: 0.02MB + motore InnoDB wp_revslider_slides_bkp: Dati: 0.27MB + indice: 0.02MB + motore InnoDB wp_revslider_static_slides: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_revslider_static_slides_bkp: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_termmeta: Dati: 0.05MB + indice: 0.03MB + motore InnoDB wp_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_term_relationships: Dati: 0.22MB + indice: 0.17MB + motore InnoDB wp_term_taxonomy: Dati: 0.05MB + indice: 0.03MB + motore InnoDB wp_usermeta: Dati: 1.52MB + indice: 3.03MB + motore InnoDB wp_users: Dati: 0.09MB + indice: 0.08MB + motore InnoDB wp_wc_admin_notes: Dati: 0.08MB + indice: 0.00MB + motore InnoDB wp_wc_admin_note_actions: Dati: 0.05MB + indice: 0.02MB + motore InnoDB wp_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_wc_customer_lookup: Dati: 0.11MB + indice: 0.06MB + motore InnoDB wp_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_wc_order_product_lookup: Dati: 0.28MB + indice: 0.31MB + motore InnoDB wp_wc_order_stats: Dati: 0.13MB + indice: 0.11MB + motore InnoDB wp_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_wc_product_attributes_lookup: Dati: 0.08MB + indice: 0.06MB + motore InnoDB wp_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wc_product_meta_lookup: Dati: 0.19MB + indice: 0.50MB + motore InnoDB wp_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_wpmm_subscribers: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_wt_iew_action_history: Dati: 0.06MB + indice: 0.00MB + motore InnoDB wp_wt_iew_mapping_template: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_yith_wcwl: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_yith_wcwl_lists: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_yoast_indexable: Dati: 2.52MB + indice: 1.22MB + motore InnoDB wp_yoast_indexable_hierarchy: Dati: 0.09MB + indice: 0.16MB + motore InnoDB wp_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_yoast_primary_term: Dati: 0.09MB + indice: 0.09MB + motore InnoDB wp_yoast_seo_links: Dati: 0.14MB + indice: 0.09MB + motore InnoDB wp_yoast_seo_meta: Dati: 0.11MB + indice: 0.00MB + motore InnoDB wp_yps_wc_conditional_cart_notices: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_yps_wc_conditional_cart_notices_settings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB ### Post Type Counts ### acf-field: 1 acf-field-group: 1 attachment: 1140 custom_css: 5 custom-css-js: 2 customize_changeset: 49 elementor_library: 1 mts_notification_bar: 1 nav_menu_item: 108 oembed_cache: 2 page: 14 popup: 2 popup_theme: 7 portfolio-item: 12 post: 11 product: 925 product_variation: 1348 restaurant-menu: 12 revision: 676 shop_coupon: 3 shop_order: 861 shop_order_refund: 40 wccaf: 2 wcccf: 6 wccpf: 2 wp_global_styles: 2 wpcf7_contact_form: 4 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (29) ### ACF Content Analysis for Yoast SEO: by Thomas Kräftner ViktorFroberg marol87 pekz0r angrycreative Team Yoast – 3.0.1 Akismet Anti-Spam: by Automattic – 5.0 Better Search Replace: by Delicious Brains – 1.4.1 Classic Editor: by Contributori WordPress – 1.6.2 Contact Form 7: by Takayuki Miyoshi – 5.6.3 Envato Market: by Envato – 2.0.7 Header and Footer Scripts: by Digital Liberation – 2.2.1 HookMeUp – Additional Content for WooCommerce: by GetBowtied – 1.3.5 Jetpack Protect: by Automattic – 1.0.4 Jetpack: by Automattic – 11.3 WPBakery Page Builder: by Michael M - WPBakery.com – 6.8.0 Kadence WooCommerce Email Designer: by Kadence WP – 1.5.5 Loco Translate: by Tim Whitlock – 2.6.2 CF Page or Post Duplicator: by Carlos Fazenda – 6.0 Slider Revolution: by ThemePunch – 6.5.14 Shopkeeper Deprecated Features: by GetBowtied – 1.1.6 Shopkeeper Extender: by GetBowtied – 1.6.9 Tawk.to Live Chat: by Tawkto – 0.7.2 Trustpilot-reviews: by Trustpilot – 2.5.914 Widget Shortcode: by Hassan Derakhshandeh – 0.3.5 WooSwatches - Woocommerce Color or Image Variation Swatches: by WooMatrix – 3.4.6 WooCommerce: by Automattic – 6.9.3 Importatore WordPress: by wordpressdotorg – 0.7 Yoast SEO: by Team Yoast – 19.6.1 WP Content Copy Protection & No Right Click: by wp-buy – 3.5.1 WP Maintenance Mode & Coming Soon: by Themeisle – 2.5.1 YITH WooCommerce Order & Shipment Tracking Premium: by YITH – 2.6.0 YITH WooCommerce Wishlist: by YITH – 3.12.0 YourPlugins Conditional Cart Notices for WooCommerce: by yourplugins.com – 1.2.7 ### Inactive Plugins (1) ### Facebook for WooCommerce: by Facebook – 2.6.22 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #1667 - /shop/ Carrello: #1685 - /cart/ Pagamento: #1687 - /checkout/ Il mio account: ❌ La pagina non contiene lo shortcode [woocommerce_my_account]. Termini e condizioni: #10817 - /termini-e-condizioni/ ### Theme ### Name: Hello Elementor Version: 2.6.1 Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash Child Theme: ❌ – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child WooCommerce Support: ✔ ### Templates ### Overrides: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔ Next scheduled: 2022-09-26 17:45:28 +00:00 Options: ✔ Notes: 97 Onboarding: completed ### Action Scheduler ### Completato: 1.178 Oldest: 2022-08-26 09:06:40 +0000 Newest: 2022-09-26 08:08:43 +0000 Operazione non riuscita: 287 Oldest: – Newest: – In attesa: 1 Oldest: 2022-09-26 15:22:14 +0000 Newest: 2022-09-26 15:22:14 +0000 ### Status report information ### Generated at: 2022-09-26 08:30:40 +00:00
Thank you
Hello,
Thanks for making that efforts towards a resolution.
May I ask can you temporarily switch your theme to Storefront? If the issue still present after that?
Let us know what you find.
Done!
Unfortunately there is the same error.
Here the report:### WordPress Environment ### WordPress address (URL): https://staging12.erboristerialofficinale.it Site address (URL): https://staging12.erboristerialofficinale.it WC Version: 6.9.3 REST API Version: ✔ 6.9.3 WC Blocks Version: ✔ 8.3.2 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.0.2 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: – Language: it_IT External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.30 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1q-fips SUHOSIN Installed: – MySQL Version: 5.7.39-42-log Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.9.3 WC Database Prefix: wp_ Dimensione totale database: 80.61MB Dimensione dati database: 48.73MB Dimensione indice database: 31.88MB wp_woocommerce_sessions: Dati: 1.52MB + indice: 0.02MB + motore InnoDB wp_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_woocommerce_order_items: Dati: 0.25MB + indice: 0.09MB + motore InnoDB wp_woocommerce_order_itemmeta: Dati: 2.52MB + indice: 3.03MB + motore InnoDB wp_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wp_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_actions: Dati: 0.48MB + indice: 0.66MB + motore InnoDB wp_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_actionscheduler_logs: Dati: 0.34MB + indice: 0.30MB + motore InnoDB wp_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_comments: Dati: 1.52MB + indice: 0.52MB + motore InnoDB wp_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_login_redirects: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_ms_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_options: Dati: 5.45MB + indice: 0.44MB + motore InnoDB wp_postmeta: Dati: 16.55MB + indice: 19.06MB + motore InnoDB wp_posts: Dati: 12.52MB + indice: 0.98MB + motore InnoDB wp_revslider_css: Dati: 0.13MB + indice: 0.02MB + motore InnoDB wp_revslider_css_bkp: Dati: 0.13MB + indice: 0.02MB + motore InnoDB wp_revslider_layer_animations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_layer_animations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_navigations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_navigations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_revslider_sliders: Dati: 0.05MB + indice: 0.02MB + motore InnoDB wp_revslider_sliders_bkp: Dati: 0.05MB + indice: 0.02MB + motore InnoDB wp_revslider_slides: Dati: 0.27MB + indice: 0.02MB + motore InnoDB wp_revslider_slides_bkp: Dati: 0.27MB + indice: 0.02MB + motore InnoDB wp_revslider_static_slides: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_revslider_static_slides_bkp: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wp_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_termmeta: Dati: 0.05MB + indice: 0.03MB + motore InnoDB wp_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wp_term_relationships: Dati: 0.22MB + indice: 0.17MB + motore InnoDB wp_term_taxonomy: 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0.11MB + indice: 0.00MB + motore InnoDB wp_yps_wc_conditional_cart_notices: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wp_yps_wc_conditional_cart_notices_settings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB ### Post Type Counts ### acf-field: 1 acf-field-group: 1 attachment: 1140 custom_css: 5 custom-css-js: 2 customize_changeset: 49 elementor_library: 1 mts_notification_bar: 1 nav_menu_item: 108 oembed_cache: 2 page: 14 popup: 2 popup_theme: 7 portfolio-item: 12 post: 11 product: 925 product_variation: 1348 restaurant-menu: 12 revision: 676 shop_coupon: 3 shop_order: 861 shop_order_refund: 40 wccaf: 2 wcccf: 6 wccpf: 2 wp_global_styles: 2 wpcf7_contact_form: 4 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (29) ### ACF Content Analysis for Yoast SEO: by Thomas Kräftner ViktorFroberg marol87 pekz0r angrycreative Team Yoast – 3.0.1 Akismet Anti-Spam: by Automattic – 5.0 Better Search Replace: by Delicious Brains – 1.4.1 Classic Editor: by Contributori WordPress – 1.6.2 Contact Form 7: by Takayuki Miyoshi – 5.6.3 Envato Market: by Envato – 2.0.7 Header and Footer Scripts: by Digital Liberation – 2.2.1 HookMeUp – Additional Content for WooCommerce: by GetBowtied – 1.3.5 Jetpack Protect: by Automattic – 1.0.4 Jetpack: by Automattic – 11.3 WPBakery Page Builder: by Michael M - WPBakery.com – 6.8.0 Kadence WooCommerce Email Designer: by Kadence WP – 1.5.5 Loco Translate: by Tim Whitlock – 2.6.2 CF Page or Post Duplicator: by Carlos Fazenda – 6.0 Slider Revolution: by ThemePunch – 6.5.14 Shopkeeper Deprecated Features: by GetBowtied – 1.1.6 Shopkeeper Extender: by GetBowtied – 1.6.9 Tawk.to Live Chat: by Tawkto – 0.7.2 Trustpilot-reviews: by Trustpilot – 2.5.914 Widget Shortcode: by Hassan Derakhshandeh – 0.3.5 WooSwatches - Woocommerce Color or Image Variation Swatches: by WooMatrix – 3.4.6 WooCommerce: by Automattic – 6.9.3 (aggiornamento alla versione 6.9.4 disponibile) Importatore WordPress: by wordpressdotorg – 0.7 Yoast SEO: by Team Yoast – 19.6.1 WP Content Copy Protection & No Right Click: by wp-buy – 3.5.1 WP Maintenance Mode & Coming Soon: by Themeisle – 2.5.1 YITH WooCommerce Order & Shipment Tracking Premium: by YITH – 2.6.0 YITH WooCommerce Wishlist: by YITH – 3.12.0 YourPlugins Conditional Cart Notices for WooCommerce: by yourplugins.com – 1.2.7 ### Inactive Plugins (1) ### Facebook for WooCommerce: by Facebook – 2.6.22 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #1667 - /shop/ Carrello: #1685 - /cart/ Pagamento: #1687 - /checkout/ Il mio account: ❌ La pagina non contiene lo shortcode [woocommerce_my_account]. Termini e condizioni: #10817 - /termini-e-condizioni/ ### Theme ### Name: Storefront Version: 4.1.3 Author URL: https://woocommerce.com/ Child Theme: ❌ – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child WooCommerce Support: ✔ ### Templates ### Overrides: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔ Next scheduled: 2022-09-26 17:45:28 +00:00 Options: ✔ Notes: 98 Onboarding: completed ### Action Scheduler ### Completato: 1.159 Oldest: 2022-08-26 22:07:06 +0000 Newest: 2022-09-27 09:03:00 +0000 Operazione non riuscita: 287 Oldest: – Newest: – In attesa: 1 Oldest: 2022-09-28 09:03:00 +0000 Newest: 2022-09-28 09:03:00 +0000 ### Status report information ### Generated at: 2022-09-27 09:08:33 +00:00
Also after upgrading to Woocommerce 6.9.4 with Storefront theme there is the same fatal error.
### Active Plugins (29) ### ACF Content Analysis for Yoast SEO: by Thomas Kräftner ViktorFroberg marol87 pekz0r angrycreative Team Yoast – 3.0.1 Akismet Anti-Spam: by Automattic – 5.0 Better Search Replace: by Delicious Brains – 1.4.1 Classic Editor: by Contributori WordPress – 1.6.2 Contact Form 7: by Takayuki Miyoshi – 5.6.3 Envato Market: by Envato – 2.0.7 Header and Footer Scripts: by Digital Liberation – 2.2.1 HookMeUp – Additional Content for WooCommerce: by GetBowtied – 1.3.5 Jetpack Protect: by Automattic – 1.0.4 Jetpack: by Automattic – 11.3 WPBakery Page Builder: by Michael M - WPBakery.com – 6.8.0 Kadence WooCommerce Email Designer: by Kadence WP – 1.5.5 Loco Translate: by Tim Whitlock – 2.6.2 CF Page or Post Duplicator: by Carlos Fazenda – 6.0 Slider Revolution: by ThemePunch – 6.5.14 Shopkeeper Deprecated Features: by GetBowtied – 1.1.6 Shopkeeper Extender: by GetBowtied – 1.6.9 Tawk.to Live Chat: by Tawkto – 0.7.2 Trustpilot-reviews: by Trustpilot – 2.5.914 Widget Shortcode: by Hassan Derakhshandeh – 0.3.5 WooSwatches - Woocommerce Color or Image Variation Swatches: by WooMatrix – 3.4.6 <strong>WooCommerce: by Automattic – 6.9.4</strong> Importatore WordPress: by wordpressdotorg – 0.7 Yoast SEO: by Team Yoast – 19.6.1 WP Content Copy Protection & No Right Click: by wp-buy – 3.5.1 WP Maintenance Mode & Coming Soon: by Themeisle – 2.5.1 YITH WooCommerce Order & Shipment Tracking Premium: by YITH – 2.6.0 YITH WooCommerce Wishlist: by YITH – 3.12.0 YourPlugins Conditional Cart Notices for WooCommerce: by yourplugins.com – 1.2.7
- This reply was modified 2 years, 2 months ago by nicosmy.
HI @nicosmy
Thanks for trying every possible solution to your issue.
I understand that even after performing the full conflict test\ and updating WooCommerce, the error still persists.
Can you please open a support request for us to investigate further about your issue.
Please include a link to this forum thread for us to check what has been done so far.
Thanks!
Done!
Thank you
Automattic support found the error today:
my PHP version was 7.1 despite the system status report mentioning PHP 7.4, because of a rule written in htaccess file:
AddHandler application / x-httpd-php71 .php .php5 .php4 .php3By removing the rule, PHP 7.4 is now active on the site. Now the fatal error is gone.
Thanks everyone for the support!
Dear nicosmy (@nicosmy) thank you for your help i was having a fatal error after updating woocommerce plugin, it was really worried because i didnt had any backup.
After updating to PHP 7.4 my website is running again.
Thank you.
Awesome @nicosmy glad to know it’s working fine now.
- The topic ‘Fatal error after upgrading wocommerce to 6.9.2’ is closed to new replies.