Support » Plugin: Duplicator - WordPress Migration & Backup Plugin » Fatal error after upgrade

  • Resolved cats_fiveuk

    (@cats_fiveuk)


    I upgraded a few plugins including Duplicator to the latest version.
    Wordpress is the latest version
    PHP is 7.1.33 run s an FPM application

    I got the following error:

    Fatal error: Uncaught Error: Call to undefined method DUP_UI_Notice::init() in /var/www/vhosts/scottishglidingcentre.com/httpdocs/wp-content/plugins/duplicator/duplicator.php:291 Stack trace: #0 /var/www/vhosts/scottishglidingcentre.com/httpdocs/wp-settings.php(371): include_once() #1 /var/www/vhosts/scottishglidingcentre.com/httpdocs/wp-config.php(77): require_once(‘/var/www/vhosts…’) #2 /var/www/vhosts/scottishglidingcentre.com/httpdocs/wp-load.php(37): require_once(‘/var/www/vhosts…’) #3 /var/www/vhosts/scottishglidingcentre.com/httpdocs/wp-admin/admin.php(34): require_once(‘/var/www/vhosts…’) #4 /var/www/vhosts/scottishglidingcentre.com/httpdocs/wp-admin/index.php(10): require_once(‘/var/www/vhosts…’) #5 {main} thrown in /var/www/vhosts/scottishglidingcentre.com/httpdocs/wp-content/plugins/duplicator/duplicator.php on line 291
    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Renaming the Duplicator folder fixed it for now.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey @cats_fiveuk,

    That is odd… If you want to submit a support ticket for this issue we can have a closer look at your setup. Please provide a link to this thread when submitting the ticket.

    Thanks~

    Done that, it’s #5GT-RUT-QMWN.

    Ok thxs~ We’ll have someone look shortly…

    Warning: require_once(/home/h126778/domains/halinoclinic.com/public_html/wp-content/plugins/duplicator/lib/snaplib/class.snaplib.u.util.php): failed to open stream: No such file or directory in /home/h126778/domains/halinoclinic.com/public_html/wp-content/plugins/duplicator/lib/snaplib/snaplib.all.php on line 23

    Fatal error: require_once(): Failed opening required ‘/home/h126778/domains/halinoclinic.com/public_html/wp-content/plugins/duplicator/lib/snaplib/class.snaplib.u.util.php’ (include_path=’.:/opt/alt/php72/usr/share/pear’) in /home/h126778/domains/halinoclinic.com/public_html/wp-content/plugins/duplicator/lib/snaplib/snaplib.all.php on line 23

    This is what I am getting! For no reason at all! I don’t know what has happened by replacing the snaplib.all.php with the one provided on the downloadable file here doesn’t help.
    I deactivate it by renaming it, but for some reason I get 403 access denied error!
    I am currently setting permissions to 755 for folders and 644 for files to see if that can fix it.
    Please let me know why I am getting this error. I DID NOT UPGRADE my duplicator.

    Hey @cats_fiveuk,

    You might try to reinstall the plugin and see if that helps.

    —–
    @halinoclinic

    If you want to submit a support ticket for this issue we can have a closer look at your setup. Please provide a link to this thread when submitting the ticket.

    Thanks~

Viewing 5 replies - 1 through 5 (of 5 total)
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