Support » Plugin: Table Rate for WooCommerce by Flexible Shipping » Fatal Error after update from 2.1.10 to 3.1

  • Resolved firestone91

    (@firestone91)


    After update plugin from version 2.1.10 to 3.1 site has a blank page. Inside log I have something like this:

    
    Fatal error:  Uncaught Error: Call to undefined method WPDesk_Tracker::add_data_provider() in wp-content/plugins/flexible-shipping/inc/wpdesk-tracker/class-wpdesk-tracker-factory.php:47
    Stack trace:
    #0 wp-content/plugins/flexible-shipping/inc/wpdesk-tracker/class-wpdesk-tracker-factory.php(83): WPDesk_Tracker_Factory->build_tracker('flexible-shippi...')
    #1 wp-content/plugins/flexible-shipping/plugin-create.php(30): WPDesk_Tracker_Factory->create_tracker('flexible-shippi...')
    #2 wp-includes/class-wp-hook.php(286): flexible_shipping_plugins_loaded('')
    #3 wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
    #4 wp-includes/plugin.php(453): WP_Hook->do_action(Array)
    #5 wp-settings.php(327): do_action('plugins_loaded')
    #6 wp-config.php(115): require_once('/...' in wp-content/plugins/flexible-shipping/inc/wpdesk-tracker/class-wpdesk-tracker-factory.php on line 47
    

    I have a Flexible Shipping pro version 1.5 too.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support przemyslawrosa

    (@przemyslawrosa)

    Hi,

    Are you using other plugins besides Flexible Shipping and Flexible Shipping PRO? Are they all current?

    And if not, can you update them?

    Best,
    Pr

    I am using plugins:
    – Woo Preview Emails
    – WooCommerce Dotpay
    – WooCommerce DPD
    – WooCommerce imoje
    – WooCommerce Product Finder
    – WooCommerce My Account Widget

    But all of them are updated to the newest version.

    Plugin Support przemyslawrosa

    (@przemyslawrosa)

    Thanks!

    Could you please send us system status? You can find it here:
    https://wpde.sk/pr/2018-12-19_10.17.11.png

    Best,

    If the plugins are not in the newest versions, I thought I’m sorry for misleading.
    Here is report:

    
    ### WordPress Environment ###
    
    Home URL: ###
    Site URL: ###
    WC Version: 3.5.2
    Log Directory Writable: ✔
    WP Version: ❌ 4.9.8 - Jest dostępna nowsza wersja WordPressa (5.0.1)
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: pl_PL
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.10 (Debian)
    PHP Version: 7.0.32-1~dotdeb+8.1 
    PHP Post Max Size: 128 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.38.0
    OpenSSL/1.0.1t
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.21
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.5.2
    WC Database Prefix: ###
    MaxMind GeoIP Database: ✔
    
    ### Post Type Counts ###
    
    acf-field: 78
    acf-field-group: 15
    amn_smtp: 1
    attachment: 71838
    mp-column: 7
    mp-event: 2
    nav_menu_item: 243
    odcinki: 2045
    oembed_cache: 1490
    page: 109
    patronate: 186
    post: 72660
    product: 311
    programs: 4
    revision: 22875
    schedule: 24
    shipment: 1686
    shipping_manifest: 3
    shop_order: 2731
    shop_order_refund: 21
    szkolenia: 41
    tie_slider: 4
    wccpf: 1
    wpcf7_contact_form: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (35) ###
    
    IP2Location Country Blocker: przez IP2Location – 2.14.2
    Advanced Custom Fields PRO: przez Elliot Condon – 5.7.9
    Antispam Bee: przez pluginkollektiv – 2.9.0
    iThemes Security: przez iThemes – 7.2.0
    Cache Enabler: przez KeyCDN – 1.3.1
    Contact Form 7 Database: przez NinjaTeam – 1.3
    Contact Form 7: przez Takayuki Miyoshi – 5.1
    Duplicate Post: przez Enrico Battocchi – 3.2.2
    Envato Market: przez Envato – 2.0.1
    Flexible Shipping PRO: przez WP Desk – 1.5
    Flexible Shipping: przez WP Desk – 2.1.10
    WooCommerce imoje: przez imoje  – 1.2.2
    Jannah - Extensions: przez TieLabs – 1.0.3
    Jannah Switcher: przez TieLabs – 1.0.0
    Lime Export: przez Siyan Panayotov – 1.0
    Media Library Assistant: przez David Lingren
    Fair Trade Judaica – 2.75
    
    Przekierowanie: przez John Godley – 3.6.3
    Odnawianie miniaturek: przez Alex Mills (Viper007Bond) – 3.0.2
    Rich Text Tags, Categories, and Taxonomies: przez Katz Web Services
    Inc. – 1.8
    
    Zgoda na Cookies: przez davidtaroko – 2.3.12
    UpdraftPlus - Backup/Restore: przez UpdraftPlus.Com
    DavidAnderson – 1.15.7
    
    User Role Editor: przez Vladimir Garagulya – 4.47
    Widget CSS Classes: przez C.M. Kendrick – 1.5.2.1
    Woo Preview Emails: przez Digamber Pradhan – 1.5.0
    WooCommerce DPD: przez WP Desk – 1.0.2 – Nietestowane z używaną wersją WooCommerce
    WooCommerce Dotpay: przez WP Desk – 2.3 – Nietestowane z używaną wersją WooCommerce
    WooCommerce My Account Widget: przez Bart Pluijms – 0.6.4 – Nietestowane z używaną wersją WooCommerce
    WooCommerce Product Finder: przez WooThemes – 1.2.2 – Nietestowane z używaną wersją WooCommerce
    WooCommerce: przez Automattic – 3.5.2
    Yoast SEO: przez Zespół Yoast – 9.2.1
    WP Mail SMTP: przez WPForms – 1.4.1
    WP-Polls: przez Lester 'GaMerZ' Chan – 2.73.8
    WP Sync DB: przez Sean Lang – 1.5
    WP Desk Helper: przez WP Desk – 1.4 – Nietestowane z używaną wersją WooCommerce
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: ✔
    Currency: PLN (zł)
    Currency Position: right_space
    Thousand Separator: 
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### Theme ###
    
    Name: ### Child
    Version: 1.0.0
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: ###-child/woocommerce/archive-product.php
    ###-child/woocommerce/checkout/payment.php
    ###-child/woocommerce/content-product.php
    ###-child/woocommerce/content-single-product.php
    ###-child/woocommerce/emails/email-order-details.php
    ###/woocommerce/global/wrapper-end.php
    ###/woocommerce/global/wrapper-start.php
    ###-child/woocommerce/single-product/title.php
    
    Plugin Support przemyslawrosa

    (@przemyslawrosa)

    Hi,

    would you please update WP Desk Helper to the current version (1.6.1) before updating of Flexible Shipping?

    Here you can find zip pack.

    Best,

    Plugin Support ospiotr

    (@ospiotr)

    As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 6 replies - 1 through 6 (of 6 total)
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