Support » Plugin: Table Rate Shipping Method for WooCommerce by Flexible Shipping » Fatal Error after update from 2.1.10 to 3.1

  • Resolved firestone91

    (@firestone91)


    After update plugin from version 2.1.10 to 3.1 site has a blank page. Inside log I have something like this:

    
    Fatal error:  Uncaught Error: Call to undefined method WPDesk_Tracker::add_data_provider() in wp-content/plugins/flexible-shipping/inc/wpdesk-tracker/class-wpdesk-tracker-factory.php:47
    Stack trace:
    #0 wp-content/plugins/flexible-shipping/inc/wpdesk-tracker/class-wpdesk-tracker-factory.php(83): WPDesk_Tracker_Factory->build_tracker('flexible-shippi...')
    #1 wp-content/plugins/flexible-shipping/plugin-create.php(30): WPDesk_Tracker_Factory->create_tracker('flexible-shippi...')
    #2 wp-includes/class-wp-hook.php(286): flexible_shipping_plugins_loaded('')
    #3 wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
    #4 wp-includes/plugin.php(453): WP_Hook->do_action(Array)
    #5 wp-settings.php(327): do_action('plugins_loaded')
    #6 wp-config.php(115): require_once('/...' in wp-content/plugins/flexible-shipping/inc/wpdesk-tracker/class-wpdesk-tracker-factory.php on line 47
    

    I have a Flexible Shipping pro version 1.5 too.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi,

    Are you using other plugins besides Flexible Shipping and Flexible Shipping PRO? Are they all current?

    And if not, can you update them?

    Best,
    Pr

    Thread Starter firestone91

    (@firestone91)

    I am using plugins:
    – Woo Preview Emails
    – WooCommerce Dotpay
    – WooCommerce DPD
    – WooCommerce imoje
    – WooCommerce Product Finder
    – WooCommerce My Account Widget

    But all of them are updated to the newest version.

    Thanks!

    Could you please send us system status? You can find it here:
    https://wpde.sk/pr/2018-12-19_10.17.11.png

    Best,

    Thread Starter firestone91

    (@firestone91)

    If the plugins are not in the newest versions, I thought I’m sorry for misleading.
    Here is report:

    
    ### WordPress Environment ###
    
    Home URL: ###
    Site URL: ###
    WC Version: 3.5.2
    Log Directory Writable: ✔
    WP Version: ❌ 4.9.8 - Jest dostępna nowsza wersja WordPressa (5.0.1)
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: pl_PL
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.10 (Debian)
    PHP Version: 7.0.32-1~dotdeb+8.1 
    PHP Post Max Size: 128 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.38.0
    OpenSSL/1.0.1t
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.21
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.5.2
    WC Database Prefix: ###
    MaxMind GeoIP Database: ✔
    
    ### Post Type Counts ###
    
    acf-field: 78
    acf-field-group: 15
    amn_smtp: 1
    attachment: 71838
    mp-column: 7
    mp-event: 2
    nav_menu_item: 243
    odcinki: 2045
    oembed_cache: 1490
    page: 109
    patronate: 186
    post: 72660
    product: 311
    programs: 4
    revision: 22875
    schedule: 24
    shipment: 1686
    shipping_manifest: 3
    shop_order: 2731
    shop_order_refund: 21
    szkolenia: 41
    tie_slider: 4
    wccpf: 1
    wpcf7_contact_form: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (35) ###
    
    IP2Location Country Blocker: przez IP2Location – 2.14.2
    Advanced Custom Fields PRO: przez Elliot Condon – 5.7.9
    Antispam Bee: przez pluginkollektiv – 2.9.0
    iThemes Security: przez iThemes – 7.2.0
    Cache Enabler: przez KeyCDN – 1.3.1
    Contact Form 7 Database: przez NinjaTeam – 1.3
    Contact Form 7: przez Takayuki Miyoshi – 5.1
    Duplicate Post: przez Enrico Battocchi – 3.2.2
    Envato Market: przez Envato – 2.0.1
    Flexible Shipping PRO: przez WP Desk – 1.5
    Flexible Shipping: przez WP Desk – 2.1.10
    WooCommerce imoje: przez imoje  – 1.2.2
    Jannah - Extensions: przez TieLabs – 1.0.3
    Jannah Switcher: przez TieLabs – 1.0.0
    Lime Export: przez Siyan Panayotov – 1.0
    Media Library Assistant: przez David Lingren
    Fair Trade Judaica – 2.75
    
    Przekierowanie: przez John Godley – 3.6.3
    Odnawianie miniaturek: przez Alex Mills (Viper007Bond) – 3.0.2
    Rich Text Tags, Categories, and Taxonomies: przez Katz Web Services
    Inc. – 1.8
    
    Zgoda na Cookies: przez davidtaroko – 2.3.12
    UpdraftPlus - Backup/Restore: przez UpdraftPlus.Com
    DavidAnderson – 1.15.7
    
    User Role Editor: przez Vladimir Garagulya – 4.47
    Widget CSS Classes: przez C.M. Kendrick – 1.5.2.1
    Woo Preview Emails: przez Digamber Pradhan – 1.5.0
    WooCommerce DPD: przez WP Desk – 1.0.2 – Nietestowane z używaną wersją WooCommerce
    WooCommerce Dotpay: przez WP Desk – 2.3 – Nietestowane z używaną wersją WooCommerce
    WooCommerce My Account Widget: przez Bart Pluijms – 0.6.4 – Nietestowane z używaną wersją WooCommerce
    WooCommerce Product Finder: przez WooThemes – 1.2.2 – Nietestowane z używaną wersją WooCommerce
    WooCommerce: przez Automattic – 3.5.2
    Yoast SEO: przez Zespół Yoast – 9.2.1
    WP Mail SMTP: przez WPForms – 1.4.1
    WP-Polls: przez Lester 'GaMerZ' Chan – 2.73.8
    WP Sync DB: przez Sean Lang – 1.5
    WP Desk Helper: przez WP Desk – 1.4 – Nietestowane z używaną wersją WooCommerce
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: ✔
    Currency: PLN (zł)
    Currency Position: right_space
    Thousand Separator: 
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### Theme ###
    
    Name: ### Child
    Version: 1.0.0
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: ###-child/woocommerce/archive-product.php
    ###-child/woocommerce/checkout/payment.php
    ###-child/woocommerce/content-product.php
    ###-child/woocommerce/content-single-product.php
    ###-child/woocommerce/emails/email-order-details.php
    ###/woocommerce/global/wrapper-end.php
    ###/woocommerce/global/wrapper-start.php
    ###-child/woocommerce/single-product/title.php
    

    Hi,

    would you please update WP Desk Helper to the current version (1.6.1) before updating of Flexible Shipping?

    Here you can find zip pack.

    Best,

    As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 6 replies - 1 through 6 (of 6 total)
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