Support » Fixing WordPress » FATAL ERROR AFTER UNABLE WP BACKERY VISUAL COMPOSER

  • oneroso

    (@oneroso)


    the first one thing, my english stincks, second, ¡hi all there!.

    I have a problem that haves me thinking about suicide, I’ve searched for help in other places without success…

    this evening i was making some changes on a webpage (im the manager) and when i try to disable and re-install the plugin wp backery visual composer, i get this damned error:

    Fatal error : Call to undefined function vc_is_page_editable() in /home/jemcl/public_html/fundacionchilemejor.cl/wp-content/plugins/revslider/revslider.php on line 156

    i can´t change nothing from my wp-admin page, i try to reinstall the plugin (wp backery visual composer and revslider) flom filezilla, i´ve uploaded a backup, but i wave no sucess, PLEASE HELPME!!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • oneroso

    (@oneroso)

    i seeked on the line that the error quote, but there is no errors….

    lisa

    (@contentiskey)

    1-seems like there is an error with REVSLIDER, please rename the folder in filezilla to REVSLIDER-OLD. that might help to allow you to login to wp-admin.

    2-if problems still remain with Visual Bakery and Revslider plugins— contact the support teams for the 2 plugins to ask for specific plugin guidance.

    3-after you are able to access WP-Admin—
    install health check plugin which can be used in troubleshooting mode to deactivate all plugins and theme
    might help narrow down the source of the issues
    https://wordpress.org/plugins/health-check/

    • This reply was modified 2 months ago by  lisa.
    oneroso

    (@oneroso)

    thank you, i eill try and then let you know if it works

    lisa

    (@contentiskey)

    I also wanted to add a non-technical note because of the text in your original message:

    We take all threats of harm very seriously but we are not trained to counsel you. Please contact one of the the following resources for help as soon as possible:
    http://www.suicidepreventionlifeline.org
    http://www.suicide.org
    http://www.save.org

    i have no success 🙁 really this problem is becoming a nightmare

Viewing 5 replies - 1 through 5 (of 5 total)
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