Support » Themes and Templates » Fatal error after changing theme to Platform Theme

  • Resolved Suan


    I have a blog previously on the Antisocial theme and one of my plugins included Cincopa.

    I decided to change the theme to Platform Theme (flatline, I think?) and when I clicked the “activate” theme button, the entire screen vanished and I received this error message:

    Fatal error: Cannot redeclare improved_trim_excerpt() (previously declared in /home/teops/public_html/ in /home/teops/public_html/ on line 467

    Now my website: is completely blank. And I can’t even login to wordpress because the error message remains on my wp-admin page:

    Can someone please help me? I’m not familiar with all this tech stuff and need to be guided step-by-step. If I really have no other option but to restart from scratch, how do I do so? More importantly, is there some way for me to back up my previous blog posts?

    Appreciate any help I can get. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • delete platform theme folder

    WP will use its default 2010 theme

    pick another theme to download

    Thanks. Sorry but do I delete it at public_html?

    NOT public_html

    delete the platform folder in


    Chip Bennett


    Theme Review Admin

    You have a conflict with a function called improved_trim_excerpt(). Both your Theme and the Post Rich Videos and Photos Galleries Plugin are trying to declare (define) this function.

    You will need to deactivate either the Theme or the Plugin.

    If you cannot access your Dashboard, then you will need to use an FTP client. You will find the Theme files here:


    Thanks for much 123milliseconds and Chip. Problem resolved! I decided to just delete the theme.

    Thanks again!

Viewing 5 replies - 1 through 5 (of 5 total)
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