Fatal Error after 4.2.2 update

  • tgudgeon

    (@tgudgeon)


    8 years, 9 months ago

    After attempting to update a number of errors occur, and installation fails. Below are a number of examples of the failures.

    Warning: copy(/homepages/”…”/wp-includes/images/smilies/frownie.png) [function.copy]: failed to open stream: Permission denied in /homepages/”…”/wp-admin/includes/class-wp-filesystem-direct.php on line 231

    Could not copy file.: wp-includes/images/smilies/frownie.png

    After the installation fails I cannot access my Dashboard (the site stays up and is not effected however). The error message that is displayed when I attempt to access my Dashboard is:

    Fatal error: Call to undefined function wp_json_encode() in /homepages/”…”/wp-admin/includes/misc.php on line 668

    (I have removed path information between “…”)

    I followed a number of other support forums that suggested changing the misc.php file, I did so, but still cannot update.

    How do I go about updating if this fatal error continues to arise?

    Thanks in advanced!

Viewing 1 replies (of 1 total)
  • Matt Zak

    (@mzak)

    8 years, 9 months ago

    I’d recommend trying the update manually. by doing the following via FTP:

    1. download the latest version of WordPress (from here: https://wordpress.org/download/), and extract the files from the .zip
      connect to your site via FTP
    2. delete the /wp-includes and /wp-admin directories
    3. delete all WordPress files in the root, except for wp-config.php
    4. upload the new copies of /wp-includes, /wp-admin, and the root files (again, make sure you do not overwrite wp-config.php)
    5. try to log in to your dashboard
Viewing 1 replies (of 1 total)
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