Title: Fatal Error?? Last modified: August 21, 2016 --- # Fatal Error?? * [supastar1012](https://wordpress.org/support/users/supastar1012/) * (@supastar1012) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/) * Not sure what this is, but when I try and enter my website this comes up – * Fatal error: Call to undefined function wp_cache_init() in D:\Hosting\11889847\ html\wp-includes\load.php on line 407 * Anyone able to help?? * Would be much appreciated 🙂 Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/fatal-error-924/page/2/?output_format=md) [→](https://wordpress.org/support/topic/fatal-error-924/page/2/?output_format=md) * [Lorenzo Orlando Caum](https://wordpress.org/support/users/lorenzocaum/) * (@lorenzocaum) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/#post-4188487) * Have you tried temporarily setting the set onto defaults by renaming the plugins folder and renaming your current themes folder? * [http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F) * Thread Starter [supastar1012](https://wordpress.org/support/users/supastar1012/) * (@supastar1012) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/#post-4188495) * YEah I have tried and didn’t work. Any other suggestions? THanks * [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/) * (@scriptrunner) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/#post-4188500) * Is this a new install? It’s possible something may have gotten corrupted or not installed. In particular, see if you have: * `wp-includes/cache.php` * in your install. That’s where the wp_cache_init function is defined. * Thread Starter [supastar1012](https://wordpress.org/support/users/supastar1012/) * (@supastar1012) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/#post-4188541) * Where would you find this? How would it fix the problem? Thanks * [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/) * (@scriptrunner) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/#post-4188545) * Can you FTP to your site? You need to see if that file is there and that it isn’t empty. * Thread Starter [supastar1012](https://wordpress.org/support/users/supastar1012/) * (@supastar1012) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/#post-4188549) * Yeah im there and it looks like there is some coding in there. What is the next step? * [Sunder Deep Dasna](https://wordpress.org/support/users/shashank-mukherjee/) * (@shashank-mukherjee) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/#post-4188550) * If you are using any cache plugin then remove the cache and deactivate the cache plugin. * Hope this will work! * Thread Starter [supastar1012](https://wordpress.org/support/users/supastar1012/) * (@supastar1012) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/#post-4188551) * I have done this(well I think I have) and the result is still the same. When I try enter my site it comes up with * Fatal error: Call to undefined function wp_cache_init() in D:\Hosting\11889847\ html\wp-includes\load.php on line 407 * Any suggestions? * [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/) * (@scriptrunner) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/#post-4188552) * wp-includes/cache.php should include this function (around line 140 in WordPress 3.6.1): * ``` function wp_cache_init() { $GLOBALS['wp_object_cache'] = new WP_Object_Cache(); } ``` * [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/) * (@scriptrunner) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/#post-4188553) * Truthfully, though, I usually find this error is caused by corrupt files, incompletely uploaded files, and/or missing files. You may need to reinstall WordPress. * Thread Starter [supastar1012](https://wordpress.org/support/users/supastar1012/) * (@supastar1012) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/#post-4188554) * Yeah it does, what should I do now? * Thread Starter [supastar1012](https://wordpress.org/support/users/supastar1012/) * (@supastar1012) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/#post-4188555) * so should I reinstall wordpress? If so, how would I upload it to my site? * [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/) * (@scriptrunner) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/#post-4188556) * Is the existing install of WordPress a new one? I mean, did this problem just suddenly occur on a working site or is this preventing a new install from working? There are other things that can cause issues (like others mentioned, caching plugins) or PHP accelerators like APC, which would be at the server level. * Also, do you see a file called `object-cache.php` at the root level of your WordPress install? * Thread Starter [supastar1012](https://wordpress.org/support/users/supastar1012/) * (@supastar1012) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/#post-4188557) * To be honest mate, im only 15 years old and not very good at computer coding. Would it just be easier to install wordpress again? * [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/) * (@scriptrunner) * [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/#post-4188558) * Actually, look and see if you have a file `object-cache.php` under the `wp-content’ directory. If that’s there, it could cause WP to not load the core wp_cache_init() function. Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/fatal-error-924/page/2/?output_format=md) [→](https://wordpress.org/support/topic/fatal-error-924/page/2/?output_format=md) The topic ‘Fatal Error??’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 23 replies * 4 participants * Last reply from: [Scriptrunner (Doug Sparling)](https://wordpress.org/support/users/scriptrunner/) * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-924/page/2/#post-4188566) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics