Title: fatal error
Last modified: August 21, 2016

---

# fatal error

 *  [bruceleone](https://wordpress.org/support/users/bruceleone/)
 * (@bruceleone)
 * [13 years ago](https://wordpress.org/support/topic/fatal-error-770/)
 * I got a white screen last night and it pointed to xyz popup. I disabled all and
   the only one that I’m having problems with is Lightbox 2.1.1. I can install it
   but when I try to activate it I get this error message “Plugin could not be activated
   because it triggered a fatal error.” . I believe your site is down also.
 * Please advise.
 * [http://wordpress.org/extend/plugins/quick-box-popup/](http://wordpress.org/extend/plugins/quick-box-popup/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [f1logic](https://wordpress.org/support/users/f1logic/)
 * (@f1logic)
 * [13 years ago](https://wordpress.org/support/topic/fatal-error-770/#post-3824776)
 * Hi bruceleone
 * If you could provide admin login at our [support desk](http://xyzscripts.com/support/),
   we could check your issue.
 * _[ [Signature moderated](http://codex.wordpress.org/Forum_Welcome#Signatures).]_
 *  Thread Starter [bruceleone](https://wordpress.org/support/users/bruceleone/)
 * (@bruceleone)
 * [12 years, 12 months ago](https://wordpress.org/support/topic/fatal-error-770/#post-3824778)
 * I don’t like to give access but I can tell you this. During the time your site
   was white screen, my site was white screened. When your site came back so did
   mine.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘fatal error’ is closed to new replies.

 * ![](https://ps.w.org/quick-box-popup/assets/icon-128x128.png?rev=1904010)
 * [Quick Box - Onclick Popup Notification Box](https://wordpress.org/plugins/quick-box-popup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/quick-box-popup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/quick-box-popup/)
 * [Active Topics](https://wordpress.org/support/plugin/quick-box-popup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/quick-box-popup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/quick-box-popup/reviews/)

## Tags

 * [white screen](https://wordpress.org/support/topic-tag/white-screen/)

 * 2 replies
 * 2 participants
 * Last reply from: [bruceleone](https://wordpress.org/support/users/bruceleone/)
 * Last activity: [12 years, 12 months ago](https://wordpress.org/support/topic/fatal-error-770/#post-3824778)
 * Status: not resolved