Title: Fatal error
Last modified: August 20, 2016

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# Fatal error

 *  [Bashirahmed](https://wordpress.org/support/users/bashirahmed/)
 * (@bashirahmed)
 * [13 years ago](https://wordpress.org/support/topic/fatal-error-701/)
 * Hi,
    I have a problem, and am a new user WordPress, I can’t login my site, whenever
   I tried I receive this message, ( Fatal error: Allowed memory size of 41943040
   bytes exhausted (tried to allocate 122880 bytes) in /home/jubbalan/public_html/
   wp-admin/menu.php on line 81 ) I need your help how I can sort out this mess.
 * THX

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Cyber735](https://wordpress.org/support/users/cyber735/)
 * (@cyber735)
 * [13 years ago](https://wordpress.org/support/topic/fatal-error-701/#post-3611768)
 * Great, finally a question I can answer 😀
 * I’m pretty new too, but I figured out how to fix this after many hours hahaha
 * Here’s a pretty [informative guide](http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/)
 * In short, you’ve got 5 options.
 * FTP your site and
 * 1. Create php.ini and add `memory_limit = 64M` on the first line
    2. Stick in`
   define('WP_MEMORY_LIMIT', '64M');` in wp-config.php 3. Add `php_value memory_limit
   64M` to .htaccess 4. Place `ini_set('memory_limit','64M');` in install.php 5.
   Contact your hosting provider.
 * In my case, I was on a shared hosting server, and I needed to get my host to 
   migrate it to a new one and then I added `define('WP_MEMORY_LIMIT', '64M');` 
   in wp-config.php
 * If you just need to access your dashboard, ftp your site and remove any unnecessary
   plugins (just move them temporarily) and you should get in.
 * Good Luck 😉
 *  Thread Starter [Bashirahmed](https://wordpress.org/support/users/bashirahmed/)
 * (@bashirahmed)
 * [13 years ago](https://wordpress.org/support/topic/fatal-error-701/#post-3611820)
 * thanks for your replly, but still can you tell me how i can do step by step as
   i am new user;
 * 1- Create php.ini and add memory_limit=64 on the first line
 * if you think is easy number two
 * 2- Stick in define(‘WP_MEMORY_LIMIT’, ’64M’); in wp-config.php
 * also please how i can do
 * THX Your help

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Fatal error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [Bashirahmed](https://wordpress.org/support/users/bashirahmed/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/fatal-error-701/#post-3611820)
 * Status: not resolved

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