FATAL Error (2 posts)

  1. fireflies7
    Posted 3 years ago #

    Tried to update IThemes Builder last night and got a Fatal Error msg instead. I cannot access my WP Admin panel at all. Child Theme Classen was active. link http://inthefaceof.com/wp-admin/
    Click on "show" in the fatal error button for the debug data.

    The theme has encountered a problem that it cannot recover from. Please use the following information to try to resolve the problem.
    Error Code: php_code_error:1:/home/firefly/public_html/wp-content/themes/BuilderChild-Classen/functions.php:7:Call to undefined function builder_register_module_style() Message: A fatal code error occurred.

    If you are unable to fix this problem, please copy all the text on this screen and send it to support@ithemes.com.

    I emailed IThemes support, got reply saying to post to their support forum (done) if I can't resolve. I need step by step intructions as I am not a tech just a regular Joe trying to get a website going as quickly as possible.

    I have no idea what the code means or what to do. Thank you.
    site: http://inthefaceof.com/

  2. iThemes is supported on their own site: http://ithemes.com/forum/

    So you need to work with them there.

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