Title: Fatal Error
Last modified: July 3, 2024

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# Fatal Error

 *  Resolved [leshimedia](https://wordpress.org/support/users/leshimedia/)
 * (@leshimedia)
 * [2 years ago](https://wordpress.org/support/topic/fatal-error-4708/)
 * I’m having an issue with the CleanTalk Security plugin. After the update, it 
   is preventing other administrative users from accessing the admin panel. I have
   to revert to the previous update.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [2 years ago](https://wordpress.org/support/topic/fatal-error-4708/#post-17866409)
 * Hello [@leshimedia](https://wordpress.org/support/users/leshimedia/),
 * Could you clarify what happens when other admins try to log in? A screenshot 
   would be helpful.
 * Do errors appear in the php log? If you don’t have logging enabled, this article
   will help you set that up: [https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/](https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/)
 *  Thread Starter [leshimedia](https://wordpress.org/support/users/leshimedia/)
 * (@leshimedia)
 * [2 years ago](https://wordpress.org/support/topic/fatal-error-4708/#post-17866506)
 * WordPress versão 6.5.5
   Tema atual: Astra Child (versão 1.0.0)Plugin atual: Security
   by CleanTalk (versão 2.136)PHP versão 7.4.33
    -  This reply was modified 2 years ago by [leshimedia](https://wordpress.org/support/users/leshimedia/).
 *  Thread Starter [leshimedia](https://wordpress.org/support/users/leshimedia/)
 * (@leshimedia)
 * [2 years ago](https://wordpress.org/support/topic/fatal-error-4708/#post-17866523)
 * Img Link: [https://ibb.co/ZScyv5g](https://ibb.co/ZScyv5g)
   The error appears 
   immediately after accessing the admin panel (with accounts that are not administrators,
   such as store managers).
 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [2 years ago](https://wordpress.org/support/topic/fatal-error-4708/#post-17866561)
 * Please download the fix version of the plugin from the link below and reinstall.
   This guide will help you: [https://cleantalk.org/help/update-wordpress-security](https://cleantalk.org/help/update-wordpress-security).
 * [https://s3.eu-central-1.amazonaws.com/cleantalk-ctask-atts/accounts/1/55453/da76f17532236e98/security-malware-firewall.zip](https://s3.eu-central-1.amazonaws.com/cleantalk-ctask-atts/accounts/1/55453/da76f17532236e98/security-malware-firewall.zip)
 *  Thread Starter [leshimedia](https://wordpress.org/support/users/leshimedia/)
 * (@leshimedia)
 * [2 years ago](https://wordpress.org/support/topic/fatal-error-4708/#post-17866594)
 * I updated as instructed and it worked! Thank you for your attention.
 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [2 years ago](https://wordpress.org/support/topic/fatal-error-4708/#post-17866689)
 * You’re welcome.
 * We will be pleased if you share your opinion about our service on the WordPress
   forum: [https://wordpress.org/support/plugin/security-malware-firewall/reviews/](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Fatal Error’ is closed to new replies.

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## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)
 * [update](https://wordpress.org/support/topic-tag/update/)

 * 6 replies
 * 2 participants
 * Last reply from: [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/fatal-error-4708/#post-17866689)
 * Status: resolved