Fatal error

  • nanakiadim

    (@nanakiadim)


    12 months ago

    Hello there,

    We are facing an issue with “WC Pickup Store“.
    We get this fatal error “PHP Fatal error: Uncaught Error: Call to a member function get_gallery_image_ids() on bool in /srv/htdocs/wp-content/plugins/woocommerce/includes/admin/meta-boxes/class-wc-meta-box-product-images.php:37”

    The issue come on the admin area, when we edit a product page

    We have update all plugins to the latest version. We have create a staging site and we disabled one by one all plugins and tested with default WordPress templte and when we disable the “WC Pickup Store” plugin the issue is gone.

    We have noticed that you have done some updates on the plugins yesterday. Is this update may caused those issue?

    Thanks in advnace.

    Kind regards,
    Nana

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter nanakiadim

    (@nanakiadim)

    11 months, 3 weeks ago

    Hello Keylor,

    I hope this email finds you well. I wanted to follow up on a bug report that we submitted to you more than a week ago. We have not heard back from you and I was wondering if you have had the time to look into the issue and provide a fix.

    The bug is causing a fatal error on the product page on the back end, which is preventing us from using the latest version of the plugin. As a result, we have had to downgrade to an earlier version of the plugin in order to avoid this issue.

    I understand that you may be busy and that fixing bugs can be time-consuming, but I wanted to emphasize the importance of resolving this issue as it is affecting our ability to use the latest version of the plugin.

    If you could please provide an update on the status of the bug report and let us know when we can expect a fix, we would greatly appreciate it.

    Thank you for your attention to this matter.

    Best regards,

    Jesse Sugden

    (@jeswd)

    11 months, 2 weeks ago

    Hi,
    I also have this issue.
    Rolling back to version 1.8.4 resolved it.

    Plugin Author Keylor Mendoza

    (@keylorcr)

    11 months, 2 weeks ago

    Hey guys

    It’s been busy weeks, but I will try to check for this issue ASAP. I’ll let you know any progress with this.

    I really appreciate your report!

    Best regards

    Thread Starter nanakiadim

    (@nanakiadim)

    11 months, 1 week ago

    Hello Keylor,

    I hope this message finds you well.

    I truly appreciate the hard work and effort you put into developing and maintaining the plugin. I understand that you may be quite busy, but I haven’t I noticed any progress with the plugin.

    Thank you for your attention to this matter, and I look forward to hearing from you soon.

    Kind regards,

    Kind regards

    Thread Starter nanakiadim

    (@nanakiadim)

    11 months, 1 week ago

    Hello Keylor,

    I was wondering if you had time to check this issue and if you have any update regarding this matter.

    Kind regards,
    Nana

    Thread Starter nanakiadim

    (@nanakiadim)

    10 months, 4 weeks ago

    Hello @keylorcr ,

    I was wondering if you had time to check the issue

    Kind regards,
    Nana

    Thread Starter nanakiadim

    (@nanakiadim)

    10 months, 2 weeks ago

    Hello @keylorcr ,

    I was wondering if you had time to check the issue

    Kind regards,
    Nana

Viewing 7 replies - 1 through 7 (of 7 total)
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