Title: Fatal error Last modified: November 2, 2022 --- # Fatal error * Resolved [tamtamhen](https://wordpress.org/support/users/tamtamhen/) * (@tamtamhen) * [3 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-4279/) * Don’t know what caused it. It has minimal impact on the site. Only once I saw a 503 error just after login. * Oct 31, 12:41:19 * Fatal error: Uncaught Error: Class ‘WC_REST_Product_Categories_Controller’ not found in /home/hendrug241/domains/rijweg.be/public_html/wp-content/plugins/woocommerce/ src/Admin/API/ProductCategories.php:18 * Stack Trace 1. require() /home/hendrug241/domains/rijweg.be/public_html/wp-content/ plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php:87 2. Automattic\Jetpack\Autoloader\jp9aab37e878c2a19540af694104b0740f\PHP_Autoloader:: load_class(‘Automattic\\WooC…’) [internal function]:0 3. spl_autoload_call(‘Automattic\\ WooC…’) /home/hendrug241/domains/rijweg.be/public_html/wp-content/plugins/woocommerce/ src/Admin/API/Init.php:127 4. Automattic\WooCommerce\Admin\API\Init->rest_api_init( Object(WP_REST_Server)) /home/hendrug241/domains/rijweg.be/public_html/wp-includes/ class-wp-hook.php:307 5. WP_Hook->apply_filters(NULL, Array) /home/hendrug241/ domains/rijweg.be/public_html/wp-includes/class-wp-hook.php:331 6. WP_Hook->do_action in /home/hendrug241/domains/rijweg.be/public_html/wp-content/plugins/woocommerce/ src/Admin/API/ProductCategories.php on line 18 /home/hendrug241/domains/rijweg. be/public_html/wp-includes/plugin.php:476 Viewing 3 replies - 1 through 3 (of 3 total) * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [3 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-4279/#post-16156358) * Hi there [@tamtamhen](https://wordpress.org/support/users/tamtamhen/) 👋 * > Don’t know what caused it. It has minimal impact on the site. Only once I saw > a 503 error just after login. * Thanks for reaching out! From what I understand, this is about the site at `rijweg. be`. * While investigating things, I was able to [select an activity](https://snipboard.io/HdNi4Q.jpg), add it [to cart](https://snipboard.io/BQqE7i.jpg), and reach [the checkout page](https://snipboard.io/1QsOaJ.jpg) without a problem -or console errors. * Nevertheless, I’d like to take a closer look. Could you please share a copy of your site’s System Status? You can find it via `WooCommerce > Status`. Select` Get system report` and then `Copy for support`.  * Additionally, could you also provide us with the **fatal error logs** (if any, or other than the one you posted here already) under `WooCommerce > Status > Logs`. * Once you’ve copied each, you can either paste them in your response here, or use [https://pastebin.com/](https://pastebin.com/) for pasting it there and sharing it with us. * Side note: Are there any custom scripts running on the site? * Looking forward to hearing from you! * Thread Starter [tamtamhen](https://wordpress.org/support/users/tamtamhen/) * (@tamtamhen) * [3 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-4279/#post-16156723) * ``` ### WordPress Environment ### WordPress address (URL): https://www.rijweg.be Site address (URL): https://www.rijweg.be WC Version: 7.0.0 REST API Version: ✔ 7.0.0 WC Blocks Version: ✔ 8.5.1 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: ❌ 6.0.3 - Er is een nieuwere versie van WordPress beschikbaar (6.1) WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: nl_NL External object cache: – ### Server Environment ### Server Info: Apache/2 PHP Version: 7.4.30 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 10.5.16-MariaDB-cll-lve Max Upload Size: 2 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.9.4 WC Database Prefix: wp_ Totale database grootte: 30.11MB Database gegevens grootte: 23.11MB Database index grootte: 7.00MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine 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4.11.0 Complianz | GDPR/CCPA Cookie Consent: door Really Simple Plugins – 6.3.4 Contact Form 7 - reCAPTCHA: door iambriansreed – 1.2.0 Contact Form 7: door Takayuki Miyoshi – 5.6.4 Error Log Monitor: door Janis Elsts – 1.7.2 Event Organiser: door Stephen Harris – 3.12.1 Flamingo: door Takayuki Miyoshi – 2.3 Health Check & Troubleshooting: door De WordPress.org community – 1.5.0 HT Easy GA4: door HasThemes – 1.0.5 Loco Translate: door Tim Whitlock – 2.6.3 Login No Captcha reCAPTCHA (Google): door Robert Peake and Contributors – 1.7 MC4WP: Mailchimp for WordPress: door ibericode – 4.8.10 Photo Gallery: door Photo Gallery Team – 1.8.0 PublishPress Future: door PublishPress – 2.7.8 Really Simple SSL: door Really Simple Plugins – 5.3.5 TablePress: door Tobias Bäthge – 1.14 Checkout Field Editor for WooCommerce: door ThemeHigh – 1.7.2 Advanced Order Export For WooCommerce: door AlgolPlus – 3.3.3 WooCommerce: door Automattic – 7.0.0 (update naar versie 7.0.1 is beschikbaar) WP Consent API: door RogierLankhorst – 1.0.6 WP Super Cache: door Automattic – 1.9 ### Inactive Plugins (6) ### BackWPup: door Inpsyde GmbH – 3.10.0 Fix My Feed RSS Repair: door Innovative Solutions – 1.4 Google Analytics for WordPress by MonsterInsights: door MonsterInsights – 8.9.1 Query Monitor: door John Blackbourn – 3.10.1 Social Media and Share Icons (Ultimate Social Media): door UltimatelySocial – 2.7.8 WP Memory: door Bill Minozzi – 2.45 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### Health Check Troubleshooting Mode: door – 1.8.0 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Winkelbasis: #1635 - /inschrijvingopactiviteiten Winkelwagen: #1636 - /jeactiviteiten Afrekenen: #1637 - /afrekenen Mijn account: #1638 - /mijn-account Algemene voorwaarden: #395 - /reglement-rijweg ### Theme ### Name: Sandalwood Version: 1.0.8 (update naar versie 1.0.9 is beschikbaar) Author URL: http://www.github.com/ihtishamzahoor Child Theme: ❌ – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt raden we het gebruik van een sub-thema aan. Zie: Hoe maak je een sub-thema WooCommerce Support: ❌ Niet aangegeven ### Templates ### Overrides: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔ Next scheduled: 2022-11-02 19:34:50 +01:00 Options: ✔ Notes: 102 Onboarding: completed ### Action Scheduler ### Afgerond: 6.415 Oldest: 2022-10-02 15:45:58 +0200 Newest: 2022-11-02 14:44:07 +0100 Mislukt: 12 Oldest: 2022-09-22 23:37:27 +0200 Newest: 2022-09-26 13:15:19 +0200 In afwachting: 2 Oldest: 2022-11-02 14:46:07 +0100 Newest: 2022-11-02 15:17:54 +0100 ### Status report information ### Generated at: 2022-11-02 14:44:08 +01:00 ``` * **************************************************************************** * fatal-errors-2022-10-11-b4bd5f20c24d9f7e96ef94760f7e4aac.log Verwijder log * fatal-errors-2022-10-11-b4bd5f20c24d9f7e96ef94760f7e4aac.log (dinsdag 11 oktober 2022 bij 12:56 CEST) Bekijken 2022-10-11T10:56:08+00:00 CRITICAL require(): Failed opening required ‘/home/hendrug241/domains/rijweg.be/public_html/wp-content/ plugins/woocommerce/includes/rest-api/Controllers/Version3/class-wc-rest-settings- controller.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/hendrug241/ domains/rijweg.be/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/ class-php-autoloader.php op de lijn 87 * About the question “custom scripts” : as far as I know there are no custom scripts. But I’am no specialist. * [Saif](https://wordpress.org/support/users/babylon1999/) * (@babylon1999) * [3 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-4279/#post-16168806) * Hello [@tamtamhen](https://wordpress.org/support/users/tamtamhen/), * Thank you for sharing all this information. * First, your theme doesn’t have WooCommerce support. For now, I will recommend you switch to [Storefront](https://woocommerce.com/storefront/), you can switch to another theme later. * Also, your server environment doesn’t values seem lower than usual. * Can you please ask your host to increase it to something like this? * ``` ### Server Environment ### Server Info: Apache/2.4.43 (Unix) PHP Version: 7.4.1 PHP Post Max Size: 1,000 MB PHP Time Limit: 1200 PHP Max Input Vars: 4000 cURL Version: 7.54.0 LibreSSL/2.6.5 ``` * Let us know how things go! Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Fatal error’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 3 replies * 3 participants * Last reply from: [Saif](https://wordpress.org/support/users/babylon1999/) * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/fatal-error-4279/#post-16168806) * Status: resolved