Title: Fatal Error
Last modified: June 20, 2022

---

# Fatal Error

 *  Resolved [whax](https://wordpress.org/support/users/whax/)
 * (@whax)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/fatal-error-4184/)
 * The plugin auto-updated to v7.1.3 last night and crashed the site with this error:
   
   Parse error: syntax error, unexpected ‘)’ in /home/customer/www/nottherealsitename.
   com/public_html/wp-content/plugins/sg-cachepress/core/Rest/Rest_Helper_Options.
   php on line 106
 * After disabling the plugin I reinstalled but received the same error again so
   have left it disabled. The site is hosted by Siteground.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Dimitar Petrov](https://wordpress.org/support/users/demiro/)
 * (@demiro)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/fatal-error-4184/#post-15754342)
 * Hello [@whax](https://wordpress.org/support/users/whax/),
 * We have reviewed the code in the mentioned file, but we were unable to find the
   reported syntax error. Please uninstall the plugin and assure that all files 
   are removed. Then, install it again and if the issue still persists provide us
   with your domain name. You can also open a new ticket from your SiteGround User
   Area and will be glad to investigate the case further.
 * Best Regards,
    Dimitar Petrov
 *  Plugin Support [Dimitar Petrov](https://wordpress.org/support/users/demiro/)
 * (@demiro)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/fatal-error-4184/#post-15754776)
 * [@whax](https://wordpress.org/support/users/whax/),
 * I would like to update the case with further clarification on the encountered
   error. A syntax error on the reported line could be returned if the running PHP
   version is below 7.4. Please check the .htaccess files for handlers enabling 
   older PHP versions. You should also check .htaccess files located at wp-content/
   directory. If you find such, delete the handlers and leave the default PHP version
   set from Site Tools. This should resolve the issue, but if not, update the thread
   with your domain name or post a new ticket on our end.
 * Best Regards,
    Dimitar Petrov
 *  Plugin Author [Elena Chavdarova](https://wordpress.org/support/users/elenachavdarova/)
 * (@elenachavdarova)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/fatal-error-4184/#post-15755440)
 * Thank you for the report, [@whax](https://wordpress.org/support/users/whax/)!
 * We have just released new version of the plugin with a fix for the reported issue.
 * You can proceed and verify the results on your end.
 * Best Regards,
    Elena
 *  Thread Starter [whax](https://wordpress.org/support/users/whax/)
 * (@whax)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/fatal-error-4184/#post-15757279)
 * The site was running PHP 7.2.34. Before upgrading to PHP 7.4 I attempted to reactivate
   the plugin (now v7.1.4) but received the same error as before. After upgrading
   to PHP 7.4 I was able to successfully activate the plugin.
 * Thank you for your help!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Fatal Error’ is closed to new replies.

 * ![](https://ps.w.org/sg-cachepress/assets/icon-256x256.gif?rev=2971889)
 * [Speed Optimizer - The All-In-One Performance-Boosting Plugin](https://wordpress.org/plugins/sg-cachepress/)
 * [Support Threads](https://wordpress.org/support/plugin/sg-cachepress/)
 * [Active Topics](https://wordpress.org/support/plugin/sg-cachepress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/sg-cachepress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/sg-cachepress/reviews/)

## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * 4 replies
 * 3 participants
 * Last reply from: [whax](https://wordpress.org/support/users/whax/)
 * Last activity: [3 years, 12 months ago](https://wordpress.org/support/topic/fatal-error-4184/#post-15757279)
 * Status: resolved