Title: Fatal Error
Last modified: April 24, 2021

---

# Fatal Error

 *  [Kara Utter](https://wordpress.org/support/users/geoidinthesky1/)
 * (@geoidinthesky1)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/)
 * I installed the plugin today and immediately was blocked out of my wordpress 
   site with a fatal error. I had to sign in via recovery mode and deactivate your
   plugin before I could get my site back up and running. Would really like to use
   your plugin – is there a fix for this?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffatal-error-3858%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 15 replies - 1 through 15 (of 16 total)

1 [2](https://wordpress.org/support/topic/fatal-error-3858/page/2/?output_format=md)
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 *  Plugin Author [YARPP](https://wordpress.org/support/users/jeffparker/)
 * (@jeffparker)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/#post-14360407)
 * [@geoidinthesky1](https://wordpress.org/support/users/geoidinthesky1/) We are
   very sorry that this happened to you. It’s not normal. Would you happen to have
   access to the errors logs? What was the exact error?
 *  [JochenT](https://wordpress.org/support/users/jochent/)
 * (@jochent)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/#post-14367480)
 * I am trying to update some legacy WP installments. When updating to the newest
   plugin version v5.18.2 I encountered a fatal error too. The WP version requirement
   for this plugin is set to WP 3.7.
 * Beginning with plugin v5.18.1 I assume that function wp_get_additional_image_sizes()
   is being used. But this function was introduced much later in WP 4.7. Maybe the
   plugin author can update the WP version requirement.
 *  Plugin Author [YARPP](https://wordpress.org/support/users/jeffparker/)
 * (@jeffparker)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/#post-14372406)
 * [@jochent](https://wordpress.org/support/users/jochent/) Thank you for identifying
   the issue. We’re working on a backward-compatible fix to WP 3.7. Hope to release
   either this week or early next, depending on when the fix is ready.
 *  Thread Starter [Kara Utter](https://wordpress.org/support/users/geoidinthesky1/)
 * (@geoidinthesky1)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/#post-14374873)
 * I responded to your question in the email, I don’t think you received it. This
   is the message sent to me by WordPress:
 *     ```
       When seeking help with this issue, you may be asked for some of the following information:
       WordPress version 5.6.2
       Current theme: soledad (version 2.4.3)
       Current plugin: Yet Another Related Posts Plugin (YARPP) (version 5.18.2)
       PHP version 7.3.27-9+ubuntu18.04.1+deb.sury.org+1
       Error Details
       =============
       An error of type E_ERROR was caused in line 59 of the file /nas/content/live/geospatialtrai/wp-content/plugins/yet-another-related-posts-plugin/classes/YARPP_Widget.php. Error message: Uncaught Error: Call to a member function get_option() on null in /nas/content/live/geospatialtrai/wp-content/plugins/yet-another-related-posts-plugin/classes/YARPP_Widget.php:59
       Stack trace:
       #0 /nas/content/live/geospatialtrai/wp-content/plugins/designthemes-core-features/page-builder/pagebuilder.php(149): YARPP_Widget->form(Array)
       #1 /nas/content/live/geospatialtrai/wp-includes/class-wp-hook.php(287): DTPageBuilder->dtthemes_modules_init('')
       #2 /nas/content/live/geospatialtrai/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
       #3 /nas/content/live/geospatialtrai/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
       #4 /nas/content/live/geospatialtrai/wp-settings.php(557): do_action('init')
       #5 /nas/content/live/geospatialtrai/wp-config.php(125): require_once('/nas/content/li...')
       #6 /nas/content/live/geospatialtrai/wp-load.php(37): require_once('/nas/content/li...')
       #7 /nas/content/live/geospatialtrai/wp-admin/admin.php(34): require_once('/nas/content/li...')
       #8 /nas/content/live/geospa
       ```
   
 *  Plugin Author [YARPP](https://wordpress.org/support/users/jeffparker/)
 * (@jeffparker)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/#post-14379745)
 * [@jochent](https://wordpress.org/support/users/jochent/) can you please upgrade
   to the latest version of YARPP (5.19.0 or newer) to see if the issue resolves
   for you?
 * [https://wordpress.org/plugins/yet-another-related-posts-plugin/#developers](https://wordpress.org/plugins/yet-another-related-posts-plugin/#developers)
 * [@geoidinthesky1](https://wordpress.org/support/users/geoidinthesky1/) for some
   reason I did not receive your email. Thank you for sharing this information. 
   If possible, it would be really helpful if you can share a copy of the `designthemes-
   core-features/` plugin so we can try to replicate the issue on our end. jay at
   yarpp dot com [@mnelson4](https://wordpress.org/support/users/mnelson4/) will
   be following up with additional questions.
 *  [JochenT](https://wordpress.org/support/users/jochent/)
 * (@jochent)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/#post-14380950)
 * Thank you for the fast update. I’ve upgraded the plugin and the site is working
   properly again.
 *  Plugin Author [YARPP](https://wordpress.org/support/users/jeffparker/)
 * (@jeffparker)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/#post-14385630)
 * [@jochent](https://wordpress.org/support/users/jochent/) You’re welcome and thank
   you for confirming!
 * [@geoidinthesky1](https://wordpress.org/support/users/geoidinthesky1/) ping!
 *  Thread Starter [Kara Utter](https://wordpress.org/support/users/geoidinthesky1/)
 * (@geoidinthesky1)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/#post-14387938)
 * [@yarpp](https://wordpress.org/support/users/yarpp/) [@mnelson4](https://wordpress.org/support/users/mnelson4/)
   I’m not sure how to download a copy? On the installed plugins page all I see 
   is the option to deactivate. Where do I go to download?
    -  This reply was modified 4 years, 11 months ago by [Kara Utter](https://wordpress.org/support/users/geoidinthesky1/).
 *  Plugin Support [Michael Nelson](https://wordpress.org/support/users/mnelson4/)
 * (@mnelson4)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/#post-14394133)
 * Hi [@geoidinthesky1](https://wordpress.org/support/users/geoidinthesky1/), the
   error you were getting was actually different from what the other user was reporting
   and I doubt it was fixed in 5.19.0 like theirs was.
 * We’ve had trouble making that same error happen because it has something to do
   with the pagebuilder plugin you have active (in your error message its referred
   to as “DesignThemes” or “DTPagebuilder”) which we can’t find.
 * Nevertheless, we have a slightly modified version that might fix the problem 
   for you. Here’s how you can try it:
 * 1. Download the new version from here: [https://drive.google.com/file/d/1uYyE6R5Ak25DpKPIID-21Aw1IfVcleBW/view?usp=sharing](https://drive.google.com/file/d/1uYyE6R5Ak25DpKPIID-21Aw1IfVcleBW/view?usp=sharing)
   
   2. Go to your WordPress dashboard, click plugins, then “add new”, then “upload”
   and select the zip file you just downloaded 3. Deactivate the previous version
   of YARPP 4. Activate the new version of YARPP (1.19.1)
 * Then you should be able to use YARPP as normal without the error.
 * If that doesn’t work, we’ll need to ask for more details about your setup and
   the error.
 *  Plugin Author [YARPP](https://wordpress.org/support/users/jeffparker/)
 * (@jeffparker)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/#post-14398160)
 * [@geoidinthesky1](https://wordpress.org/support/users/geoidinthesky1/) do let
   us know if the version of YARPP that [@mnelson4](https://wordpress.org/support/users/mnelson4/)
   has shared above resolves the issue you are running into.
 *  Plugin Author [YARPP](https://wordpress.org/support/users/jeffparker/)
 * (@jeffparker)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/#post-14404645)
 * [@geoidinthesky1](https://wordpress.org/support/users/geoidinthesky1/) ping! 
   Do let us know if you have questions or need help with uploading the test version.
   We’re hoping you can give it a go, and once we get your confirmation that the
   fix worked for your case, we’ll release the fix in the next main release of YARPP!
 *  Thread Starter [Kara Utter](https://wordpress.org/support/users/geoidinthesky1/)
 * (@geoidinthesky1)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/#post-14440365)
 * Hi, the link that [@mnelson4](https://wordpress.org/support/users/mnelson4/) 
   sent to me loaded version 5.19 instead of 1.19 when I loaded the zip file and
   activated. Still caused a fatal error so I had to deactivate and delete it to
   get our website up and running again.
 *  Plugin Author [YARPP](https://wordpress.org/support/users/jeffparker/)
 * (@jeffparker)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/#post-14440417)
 * Hi [@geoidinthesky1](https://wordpress.org/support/users/geoidinthesky1/)
 * Who is your host? Do you have FTP access by any chance?
 * It would greatly speed up troubleshooting if we could access the admin to troubleshoot,
   in case that is possible? – jay at yarpp dot com.
 *  Thread Starter [Kara Utter](https://wordpress.org/support/users/geoidinthesky1/)
 * (@geoidinthesky1)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/#post-14440435)
 * If hostingchecker.com is right, then it is hosted by CloudFlare, Inc. I did not
   create it, I have just taken over maintaining portions of it.
 *  Plugin Author [YARPP](https://wordpress.org/support/users/jeffparker/)
 * (@jeffparker)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-3858/#post-14440466)
 * Hi [@geoidinthesky1](https://wordpress.org/support/users/geoidinthesky1/) Cloudflare
   would be setup in front of the host as the DNS/firewall layer. The host i.e. 
   where your files/site/WordPress is hosted would be different. If you can get 
   us access, we would be able to troubleshoot this quickly.

Viewing 15 replies - 1 through 15 (of 16 total)

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The topic ‘Fatal Error’ is closed to new replies.

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## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * 16 replies
 * 4 participants
 * Last reply from: [Kara Utter](https://wordpress.org/support/users/geoidinthesky1/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/fatal-error-3858/page/2/#post-14464969)
 * Status: not resolved