• Resolved carriekay

    (@carriekay)


    Hi,

    Wordpress has advised that they have detected a fatal error with the Flexible Shipping plugin.

    Our hosting company advised they have found the error but they’re not sure what it’s affecting. We haven’t noticed any issues as of yet but the error message is below:

    [02-Oct-2020 02:17:00 UTC] PHP Fatal error: Uncaught Error: Class ‘WPDesk\FS\TableRate\FreeShipping\FreeShippingNoticeGenerator’ not found in /var/www/vhosts/domain/httpdocs/wp-content/plugins/flexible-shipping/classes/class-flexible-shipping-plugin.php:338
    Stack trace:
    #0 /var/www/vhosts/domain/httpdocs/wp/wp-includes/class-wp-hook.php(287): Flexible_Shipping_Plugin->init_free_shipping_notice()
    #1 /var/www/vhosts/domain/httpdocs/wp/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()
    #2 /var/www/vhosts/domain/httpdocs/wp/wp-includes/plugin.php(478): WP_Hook->do_action()
    #3 /var/www/vhosts/domain/httpdocs/wp-content/plugins/woocommerce/includes/class-woocommerce.php(589): do_action()
    #4 /var/www/vhosts/domain/httpdocs/wp/wp-includes/class-wp-hook.php(287): WooCommerce->init()
    #5 /var/www/vhosts/domain/httpdocs/wp/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()
    #6 /var/www/vhosts/domain/httpdocs/wp/wp-includes/plugin.php(478): WP_Hook->do_action()
    #7 /var/www/vhosts/domain/httpdocs/wp/wp- in /var/www/vhosts/domain/httpdocs/wp-content/plugins/flexible-shipping/classes/class-flexible-shipping-plugin.php on line 338

    Any ideas on how to resolve it before it causes an issue?

    P.S. I’m not particularly technical.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    please try to re-upload the plugin via FTP or remove and install again via WordPress admin panel. I hope it will be helpful.

    We haven’t received a similar ticket yet, so probably the issue related to your installation.

    Please let me know if it resolved this issue. Don’t hesitate to contact us if it will occur again.

    Best regards,
    Łukasz

    Plugin Support lusp

    (@lusp)

    Since there are no further inquiries concerning this case I’m marking this thread as resolved.

    Kind regards,
    Łukasz

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Fatal error’ is closed to new replies.