Title: Fatal error Last modified: July 27, 2020 --- # Fatal error * Resolved [camerro](https://wordpress.org/support/users/camerro/) * (@camerro) * [5 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-3570/) * Hello, * when i try to create a new table or edit an existing table, a pop-up appears showing a fatal error. I don’t know why this happened. First i thought it was because i didn’t use the latest PHP-version but it’s updated now and it still doesn’t work. Can you help me? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffatal-error-3570%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Contributor [contactashish13](https://wordpress.org/support/users/rozroz/) * (@rozroz) * [5 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-3570/#post-13178795) * [@camerro](https://wordpress.org/support/users/camerro/) can you please answer the below questions in the same order? - were you using the plugin before and was this same functionality working properly? - are you using the latest version of the plugin? If not, please upgrade. - is this happening with other charts as well or only with table? If only table, is this google table or datatable table charts? - can you share a screen recording of this behavior? - what is the version of WP and PHP? * Thread Starter [camerro](https://wordpress.org/support/users/camerro/) * (@camerro) * [5 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-3570/#post-13204566) * @contactashish13 * – I used the Plug-in before, since second half of 2019 and it always worked. – Yes i’m using the latest version 3.4.5 of visualizer – I only use charts with manual data, but this error happens with every existing chart when editing and with every new chart! – Screen record is here: [http://www.mediafire.com/file/rrt5ll47w8nry8i/fatal_error_visualizer.mp4/file](http://www.mediafire.com/file/rrt5ll47w8nry8i/fatal_error_visualizer.mp4/file)– PHP is version 7.4, WordPress i version 5.4.2 - This reply was modified 5 years, 9 months ago by [camerro](https://wordpress.org/support/users/camerro/). - This reply was modified 5 years, 9 months ago by [camerro](https://wordpress.org/support/users/camerro/). * Plugin Contributor [contactashish13](https://wordpress.org/support/users/rozroz/) * (@rozroz) * [5 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-3570/#post-13207009) * [@camerro](https://wordpress.org/support/users/camerro/) have you checked by disabling all other plugins? This looks like a conflict with whatever you have installed recently (or after second half of 2019). We have had a similar issue with the plugin Edit Flow because of an issue with their code. Please check and let us know what you find. * Thread Starter [camerro](https://wordpress.org/support/users/camerro/) * (@camerro) * [5 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-3570/#post-13228877) * I didn‘t install any new Plug-In - This reply was modified 5 years, 9 months ago by [camerro](https://wordpress.org/support/users/camerro/). * Plugin Contributor [contactashish13](https://wordpress.org/support/users/rozroz/) * (@rozroz) * [5 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-3570/#post-13231427) * [@camerro](https://wordpress.org/support/users/camerro/) have you checked by disabling all other plugins? * Thread Starter [camerro](https://wordpress.org/support/users/camerro/) * (@camerro) * [5 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-3570/#post-13298201) * [@rozroz](https://wordpress.org/support/users/rozroz/) Yes, i deactivated all other plug ins. Also updated my theme and WordPress to the newest version. Today i also updated Visualizer. But it didn’t work. It still says fatal error! * Plugin Contributor [contactashish13](https://wordpress.org/support/users/rozroz/) * (@rozroz) * [5 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-3570/#post-13320623) * Please share the logs of your server so that we can understand why this is happening. * Thread Starter [camerro](https://wordpress.org/support/users/camerro/) * (@camerro) * [5 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-3570/#post-13367755) * [@rozroz](https://wordpress.org/support/users/rozroz/) Maybe this helps: [http://www.mediafire.com/view/eu67vkqg4p1ksth/Bildschirmfoto_2020-09-06_um_15.17.42.png/file](http://www.mediafire.com/view/eu67vkqg4p1ksth/Bildschirmfoto_2020-09-06_um_15.17.42.png/file) * Plugin Contributor [contactashish13](https://wordpress.org/support/users/rozroz/) * (@rozroz) * [5 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-3570/#post-13369578) * so this is indeed a conflict with your theme. I believe this is best addressed by the developers of the theme as the error appears in their code. * Plugin Contributor [contactashish13](https://wordpress.org/support/users/rozroz/) * (@rozroz) * [5 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-3570/#post-13436779) * We haven’t heard from you in sometime so marking this as Resolved. If you continue to face an issue, please create a new ticket. We’d be happy to help. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Fatal error’ is closed to new replies. * ![](https://ps.w.org/visualizer/assets/icon-256x256.gif?rev=3084574) * [Visualizer: Tables and Charts Manager for WordPress](https://wordpress.org/plugins/visualizer/) * [Frequently Asked Questions](https://wordpress.org/plugins/visualizer/#faq) * [Support Threads](https://wordpress.org/support/plugin/visualizer/) * [Active Topics](https://wordpress.org/support/plugin/visualizer/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/visualizer/unresolved/) * [Reviews](https://wordpress.org/support/plugin/visualizer/reviews/) ## Tags * [creating](https://wordpress.org/support/topic-tag/creating/) * [editing](https://wordpress.org/support/topic-tag/editing/) * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/) * 10 replies * 2 participants * Last reply from: [contactashish13](https://wordpress.org/support/users/rozroz/) * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/fatal-error-3570/#post-13436779) * Status: resolved