Title: fatal error
Last modified: December 18, 2019

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# fatal error

 *  Resolved [cristianciuberea](https://wordpress.org/support/users/cristianciuberea/)
 * (@cristianciuberea)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-3361/)
 * Hi,
    If i am a shop manager and the wooadmin plugin is activate i cant use my
   account.
 * can you check please?
 * I made a short video [https://www.loom.com/share/c0a9d9609a6a4caba2dd473b1d44c62a](https://www.loom.com/share/c0a9d9609a6a4caba2dd473b1d44c62a)
 * This happen only for Shop Manager role, the administrator is all good.
 * Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [mother.of.code](https://wordpress.org/support/users/imazed/)
 * (@imazed)
 * The Mother of Code
 * [6 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-3361/#post-12258739)
 * Hi there!
 * Issues like this may be caused by either a conflict with your theme or with another
   plugin. You can read more about plugin and theme conflicts here:
    [https://docs.woocommerce.com/document/woocommerce-self-service-guide/](https://docs.woocommerce.com/document/woocommerce-self-service-guide/)
 * The best way to determine if the issue is being caused by a theme and/or plugin
   is to do the following:
 * 1. Temporarily switch your theme back to the [Storefront](https://woocommerce.com/products/storefront)
   theme (it’s free)
    2. Disable all plugins except for WooCommerce 3. Test to see
   if the issue has been resolved. 4. If that resolves the issue, then slowly re-
   enable features until you find the one that’s causing the conflict.
 * This is best done on a staging site. That’s a copy of your live site, so you 
   can test things out without making changes to your actual site. Some hosting 
   companies offer a staging site service within their hosting plans. If yours does
   not, there is a great free plugin that will allow you to build a complete staging
   site with a few button clicks: [https://wordpress.org/plugins/wp-staging](https://wordpress.org/plugins/wp-staging).
 *  [Hari Shanker R](https://wordpress.org/support/users/harishanker/)
 * (@harishanker)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-3361/#post-12282325)
 * Hey [@cristianciuberea](https://wordpress.org/support/users/cristianciuberea/)
 * Just checking-in on this for you. Were you able to try out the troubleshooting
   steps we had recommended?
 * Since we haven’t heard from you in a while, I’m going to mark this topic as `
   Resolved`. Let us know if you keep running into troubles. You can either reply
   here to follow-up with the same problem, or create a new thread to report your
   troubles to us.
 * All the best!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘fatal error’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [Hari Shanker R](https://wordpress.org/support/users/harishanker/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/fatal-error-3361/#post-12282325)
 * Status: resolved