Support » Plugin: WordPress Download Manager » Fatal Error

  • Ey there,

    I’ve run into a fatal error on two sites that are running this plugin.
    The error message displayed in the recovery mode dashboard is:

    Fatal error: Namespace declaration statement has to be the very first statement in the script in /home/athibase/public_html/wp-content/plugins/download-manager/download-manager.php on line 69

    For now, I have deactivated the plugin so that the sites can be accessible once more.
    I’d be very grateful to have a fix for this so the site downloads can be acessible.

    Thanks in advance!

    David

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Shahriar

    (@shahriar0822)

    What is your PHP and WordPress version? Are you using the latest version of Download Manager?

    One site was running WordPress 5.2 on PHP 5.6
    The other site was running WordPress 5.2 on PHP 7.2

    *I have just updated the other site’s PHP to 7.2 (from 5.6), but the error persists

    • This reply was modified 2 months, 1 week ago by  doryang.
    Plugin Contributor Shahriar

    (@shahriar0822)

    With your current setup, there shouldn’t be any namespace error. Could you please try deactivating other plugins or switching theme temporarily to check if this is related to a conflict?

Viewing 3 replies - 1 through 3 (of 3 total)
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